Nexus 7 vs. Kindle Fire vs. Nook

Nexus 7 Google Takes on the Tablets

This week Google went and set the tech world abuzz by announcing their new Nexus7 tablet, the result of a partnership with ASUS. Recent success of Amazon’s Kindle Fire has given Google hope that the small screen, inexpensive tablet market is one worth pursuing. Anyone who has considered adding a tablet to their arsenal of tech gadgets but has balked at the price tag (or paltry performance of most low-end tablets) should take a second look at the Nexus 7.

While your first inclination is probably to compare it to the iPad, the dominant tablet on the market, in truth the Nexus 7 wasn’t made to compete with the iPad. Its $199 starting price tag and 7” screen puts it squarely in the ring with the major eReader hybrids on the market: Amazon’s Kindle Fire and Barnes and Noble’s Nook Tablet. It’s not going to stand up as well against the iPad or pricier Android tablets, but when its $200 less it would be like comparing a Honda Civic to a Mercedes. Some of the basic functionality is the same, but without all the bells and whistles.

When it comes to hardware, the Nexus 7 outpaces every other similarly priced tablet on the market. It’s faster to respond to your input, lighter weight, and has a better resolution display. It also offers a front-facing 1.2 megapixel camera for video chat (through Skype or Google+) that the Fire and Nook lack.


It’s the first mobile handheld gadget to ship with the new Android 4.1 “Jellybean” OS. They’ve added the tweak of “Project Butter” (seriously, who thinks up the names for these things?) which promises to throttle up the CPU to make the OS more responsive. It uses predictive algorithms to anticipate your next move and respond more quickly.

Since the core function of a tablet is to view media (be it streamed from the web or stored on the device) and play games, display quality is a huge factor. While comparative tablets share the same screen size (7”), the Nexus 7’s display resolution is superior. On the Fire or Nook, you’ll do a lot of “pinch-to-zoom” to get the smaller text on a webpage or online magazine large enough to read comfortably. The Nexus 7’s higher resolution allows for smaller text to be clear and easier to read, making the experience of paging through media or surfing the web more enjoyable.

My issue with all low-priced tablets is how content is funneled through their proprietary channels. They’re really just a tool to purchase content through Amazon, Barnes and Noble, and now Google. If you purchase and stream content from these sources anyway, you’re going to be married to the device that supports your library. In my opinion, Amazon offers the largest selection of inexpensive content, so if you’re planning to start a library I would be hard-pressed to steer you away from the Kindle Fire. For example, while Google Play offers most of the same magazine’s as Amazon, many of them are more expensive. No one can yet compete with Amazon’s library of eBooks, music and movies.

If you want to watch your own content (movies or photos) or listen to your own music on the device, the Nook is the only low-priced tablet that supports an expansion SD card. For those that wonder why storage on a tablet matters, the first long flight without internet access to stream new material will leave you wondering why you bothered packing your 8GB Fire or Nexus 7.

Verdict? Wait a couple months for the rumored next generation of Kindle Fire to be released. If it’s closer to the Nexus 7’s hardware specs you may be glad you waited. If you don’t plan to purchase content and are just looking for a low priced tablet to surf the net, play games and check your email, the Nexus 7 is absolutely the best small-screen, low priced tablet currently on the market.

Pinterest for Parents:Top Pinterest Pages for Parents

Pinterest for Parents

From adorable onesies to DIY crafts, Pinterest is full of great links for parents looking for ideas or guidance. Therein lies the rub: how can busy moms or dads narrow down the overwhelming sea of boards to find the ones that bring a little joy, peace, or motivation to their busy family? While everyone has their own parenting style, here are some pages that offer a great launching ground to find inspiration in the images and tools that fellow parents love.

Zina: Let’s Lasso the Moon

Creator of the hugely popular “The Parent Water Cooler” and “The Weekly Kids Co-op” boards, Zina has 270,000 followers. Her boards highlight interactive, creative and sensory-driven activities to allow your kids to explore their world. Her massive following often leads to a lively discussion among the comments on her links. Followers add suggestions, or confirm if they enjoyed a project or recipe, often offering tips to improve the original idea.

“The Parent Water Cooler” is a collaborative board intended to offer a place for parents to read about and comment on hot topics in parenting. From discussions about the state of the education system, to integrating technology into childhood learning, the pins are meant to engage followers in a parenting discussion while offering creative projects and activities to do with your kiddos.

For a collection of family oriented, educational activities geared toward kids from toddlers to pre-teens, check out “The Weekly Kid’s Co-op.” There are easy recipes to cook together, links to awesome birthday party ideas, and cute craft projects.

Cathy James @ NurtureStore

Cathy James’ pages are full of beautiful and engaging images of activities, learning tools, crafts and more that I can’t wait to do with my kids. There are 80 boards to choose from, including ideas by season, cooking with kids, sensory play crafts and much, much more. Her page includes links to Zina’s most popular boards, the “Kid Blogger Network” by PlayDrMom and “Reading and Writing Readiness” by Allison McDonald.

The “Kid Blogger Network” is a collaborative board from mom bloggers that focuses on activities and crafts to do with your kids. You’ll find lots of great DIY projects and suggestions for free activities to spend quality time with your little ones.

Allison McDonald’s pages focus on crafts and activities to aid in early childhood development. The “Reading and Writing Readiness” collaborative page aims to help parents encourage youngsters to learn letters and practice reading and writing with fun games, books and projects.

BabyCenter

With 31 boards of fun and colorful images, BabyCenter will carry you from maternity through creating the perfect kid’s playroom. This board falls under the category of images that appeal to me, which is frankly what Pinterest is all about.

Zulily

If you’re looking for a shopping-centric page, Zulily maintains 27 boards of adorable clothes, art and accessories for kids and mom. Their popular “daily deals for moms, babies and kids” has lead to a following of over 24,000.


Photo used by permission: dollarstorecrafts.com

Small Business Computers: Buy This Not That!

Small Business Computers: It's Important to Spend Wisely

According to a May 2012 report by the National Economic Council, there are 28 million small businesses in the U.S. employing 60 million Americans – roughly half of the private sector workforce. The balance between budgeting and productivity can be challenging to small firms, particularly those working to get (or maintain) a foothold in today’s economy.

As I travel for appearances on TV and radio, I am often asked what technology small business owners really need and what they can live without. With no further ado, here’s my “Buy This, Not That” series for the small office environment.

Buy Laptops, not Desktops (or Tablets)

The largest technology expense in a small office environment, especially one just starting out, is likely computers. Desktop computers are typically the most versatile, particularly to those who require a specialized configuration like dual monitors, upgraded graphics capability, or multiple peripheral attachments (like cameras, custom keyboards, or audio equipment). However, desktops lack mobility, often making it a hassle to work from home or on the road.

According to a Yankee Group report published in 2008, more than 50 million U.S. workers are considered mobile (i.e. away from their primary workspace more than 20% of the time). To a small business owner or executive, the ability to access a work project when away from the office is often pivotal to success and productivity.


Instead, consider equipping employees with laptops and docking stations. This will give you the best of both worlds at minimal additional cost. A docking station allows you to connect a laptop to a multitude of additional devices with one plug, typically via USB. Look for one that includes software to allow your system to function with the top closed, so that you can utilize external keyboards, mice and monitors. When deadlines loom (and, frankly, when don’t they?), the laptop has the portability to allow you to continue working from anywhere. No need to remotely access software or data from a secondary system – everything is exactly where you left off. Yet when you return to the office, one connection lets you work under optimal conditions to ensure your comfort and efficiency during your workday.

I like the Toshiba Dynadock U3.0 Universal USB Connect Docking Station which works with any Windows-based computer and is available for around $130. Its built-in video card supports two large monitors and the HDMI-out port allows you to view 1080p HD videos or games on an external display. It supports network data transfer over USB 3.0 and surround sound through either HDMI or 3.5mm audio. Compared to the two to four USB ports on many laptops, the six USB slots will increase the number of peripherals you can connect.

This is also a great option for allowing multiple users to share a specialized piece of equipment, like a large monitor or projector. Set up the docking station and whoever is hosting today’s sales conference can get going with a single connection.

A note about tablets: while their versatility is improving with every year, they are not yet functional enough to warrant outfitting your small office with them unless you need to fulfill a specific purpose. They certainly are not powerful enough to take the place of a standard desktop or laptop in an office environment.

Stay tuned next week for the “Buy This, Not That” recommendations for your small office network. If you have questions or would like more of my recomendations for small business computers drop me a note here.

Photo used by permission: cliff1066

How To: Set Up A Wireless Network

Setup Your Wireless Network The Nerds' Way

These days, you need a wireless network to take full advantage of high-speed Internet, streaming TV, handheld electronics, gaming systems and even some appliances. But most users have no real understanding of how a wireless network works, or what to do when it drops a connection. This two-part series will address the basic components in a network, its setup, and troubleshooting tips to keep you surfing the net smoothly.

If you have more than one Internet-ready device, you'll find many advantages to setting up a network. All the computers on your network can share files, access network-capable devices (such as shared printers and backup drives), and get online through a single high-speed Internet connection (such as cable, DSL, etc.).

A router acts as a hub, enabling your connected devices to communicate with each other. A wireless router broadcasts network and Internet access within a certain range, allowing your son to get online from his room upstairs while you cruise the net from your laptop in the living room.

How To Pick The Right Wireless Router

Choosing a wireless router can be confusing because of multitudinous specifications. A basic 802.11N wireless router will serve most home users looking to get all their devices online. It will work with new systems and will be compatible with older 802.11B and G devices.

Provided that you're dealing with reliable brands such as D-Link, Cisco, Netgear or Linksys, the less expensive the router, the easier its setup likely will be. Don't get swayed by the "top of the line" version unless you specifically need heavy file sharing, business-grade security or the like.

My company typically installs D-Link routers, because we find that brand reliable, cost-effective (starting at $50) and easy to set up. The tech media website Cnet recommends the Cisco Valet Plus for a basic, single-band router, calling it "the easiest-to-use wireless router that we've seen" (prices start at $50 on Amazon).

How To Set Up A Wireless Router

Most routers come with a disk and promise to run the installation software. But setting up a network rarely goes smoothly. I'd recommend that anyone looking to set up their own wireless network review a how-to guide such as "How to Set Up a Home Network In 5 Simple Steps," by Samara Lynn on PCMag.com. It will give you a more detailed arsenal of troubleshooting tips.

When naming your network, consider using something that you'll recognize (i.e., don't use the default "D-Link," because your neighbors may do the same) but that doesn't identify you (not your name or phone number). A wireless network is inherently dangerous if you don't restrict access. An unsecured wireless network allows anyone within range to access unprotected data on the systems in your home, or use your Internet connection for illegal pursuits (transmit viruses or pirated content, etc.). At the very least, turn on WPA encryption and set a password on your router so that users must log in to connect.

If you have any questions about setting  up a wireless network check out our home network page. We're always here for you.

[transcript]
Hi, I'm Ryan from Nerds on Call and today, we're going to be talking about setting up an wireless network. One of the reasons you probably want to have a wireless network in your home is because of all the devices that can share the internet. For example if you've got a tablet like iPad or an iPod or if you've got a smartphone or even a cable box these days, it needs to get on the internet. Setting up a wireless internet allows you to let all those devices share it at the same time without running cables all over the place.

One of the first things you want to look at is buying a router. The routers range anywhere from 802.11N., 802.11G, 802.11B and all kinds of other weird numbers and letters. The reality is that you don't need to buy the most expensive on the market, but you don't want to buy the cheapest no-name brand, either. The best thing to look for is a mid-range, name brand router that you've heard of before, something like Linksys, Cisco or D-Link. At my company, we tend to use D-Link and we have a lot of success with them.

Since 2008, almost every computer comes with a wireless card already inside it, so you don't have to worry about buying extra hardware unless your computers are much older or you have a desktop machine that may not have a wireless card. If you're going to be buying a wireless card, make sure you buy one that's the same manufacturer as your router D-Link, Cisco, or something like that.

One of the last options you want to pay attention to when setting up your wireless network is making sure you choose a good wireless network name. Usually, people want to use their last name but it's better to use something non identifiable, like "Virus-Riddled Network" or "Stay Away!" and then you want to password protect it. If you live in a community with a lot of homes and neighbors, you don't want everyone jumping on and doing all kinds of weird stuff on your network. Make sure you put a password on it. WPA encryption is usually the best. I'm Ryan from Nerds On Call. Thanks for watching.
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Laptop Repair: Fix it or replace it?

Laptop Repair Can Be Costly, But Some Repairs Are Worth It.

When I made the switch from a desktop computer to a laptop, the idea that everything that previously took up my entire desk could now fit in such a small, portable device was revolutionary. However, the first time that my keyboard failed, I realized it wasn’t all wine and roses. With the smaller footprint comes the fact that parts and pieces often aren’t as easily interchangeable. I could no longer toss the old keyboard and plug in a new $30 generic version; this one was going to have to come from the manufacturer and was going to require a specifically skilled technician, in laptop repair, to replace. Before you resign yourself to the belief that any failure of a portable electronic device is going to warrant replacement, there are actually many things that are just as easy to fix on a laptop.

It’s no different to clean a virus or malware infection off a laptop than it is to repair a desktop. Software issues shouldn’t require that you spend any more than on a standard PC, or that you find a specialist. While laptop hard drives and RAM are different from the kinds found in desktop PCs, there are certain standard types and sizes, so you don’t have to get them through the manufacturer. This will allow any computer technician or even tech-savvy do-it-yourselfer to replace one. The power supply is actually external on a laptop (it’s the “brick” about half-way down the power cable), so replacing a dead power supply can be as easy as a Google search with the make and model number of your machine. However, if the connector where your cord plugs into your system has failed, that’s a different proposition that will require soldering and probably a specialist. While the card that gives newer laptops the ability to connect to a wireless network is often integrated into the motherboard, you can use an external adapter if your WiFi card fails. A wireless “dongle” plugs into a USB slot, and is about the size of a money clip.


Before you approve a laptop repair, be sure to ask if the parts will be new or refurbished, and what the warranty will be on the replaced part. It’s always best to have new parts, but sometimes older laptops no longer have new components available and require that replacements be from salvage. If your laptop is going to be shipped to a different facility, it’s best to make sure that you’ve backed up the data (if possible) before it leaves your hands. Many retailer-affiliated repair providers perform a system reformat and reinstall, effectively wiping your data, even if the repair doesn’t expressly require it. Some will even send you an entirely different machine to replace the one you sent in.

Drop me a note for more laptop repair tips if you’re still debating whether to get your portable device back up and running or check out our laptop repair services.

[transcript]
Hi, everybody. I'm Ryan from Nerds on Call. Today we're going to be talking about laptop repair. When I got my first laptop, I was shocked at how much stuff they could fit inside this little, tiny container. So a lot of times, when it comes to getting your laptop repaired, you're not quite sure what to do. When it comes to viruses and spy-ware and most software issues, there's no difference fixing a laptop and fixing a desktop, so you don't have to look for a specialty service. However, when the keyboard breaks, the hard drive fails, or you get a crack in the screen, that's when you've got to find a good solution provider, who can fix it and who's reputable.

Once you choose a company to repair your laptop, you're going to want to find out where is it going to be repaired? Are they going to repair it in the local shop, or are they going to send it somewhere? If they're going to send it somewhere, you want to make sure you get a backup copy of everything on your hard drive before it goes away. There's a technician in Kentucky somewhere who's not going to care about your pictures as much as you are.

You want to make sure that you ask the shop that you use what kind of parts they're going to use to fix your computer. Are they going to be refurbished parts, manufacturer approved parts, or generic parts? These are things you're going to want to know because you don't want to spend top dollar on a used part that's going into your brand new machine. I'm Ryan from Nerds on Call. Thanks for watching.
[/transcript]

Secret Benefits Of Video Games

Believe it or Not, Video Games Have Some Advantages

Anyone who has looked up from their computer to discover that they just lost two hours to Farmville or World of Warcraft would like to believe that there is some redeeming value to playing video games.

On August 3rd, PBS MediaShift published an article asserting that video games teach our kids a “new literacy”. Even though I am not personally a gamer, I would argue that there are plenty of secret benefits to playing video games.

"One benefit of Video Games is that they teach our kids a "new literacy".

While it’s not difficult to argue the merits of a game like BrainAge or Soduku, is anything gained from games like Halo or Call of Duty? One of the hidden benefits of multi-player gaming is that if you create a team and play together, it creates a need to learn to work together and cooperate to reach a common goal. “Massively Multi-Player Online” games like World of Warcraft, often make it impossible to reach certain goals or complete certain quests without working as a team. The dependence on others encourages gamers to learn to cooperate and communicate more effectively with different personalities. I think we can all agree that this is a necessary skill in real life.

Every gamer likely has a favorite genre, but I would argue that in order to gain the most benefit from your time spent playing video games it’s important to branch out. Different kinds of games foster different skills, so break out of your rut and try something new. A game like the Sims may teach interpersonal communication, economics, and social consequences. If you prefer, role playing games like Fable involve similar themes. Problem solving games like Portal or Soduku require logic, pattern recognition, and strategy. Action games (like shooters and fighting games) develop accuracy, reflexes and timing.

"In 2008, Fordham University released a study reporting that students in grades 5 through 7 improved their cognitive and perceptual skills after playing a new video game..."

In 2008, Fordham University released a study reporting that students in grades 5 through 7 improved their cognitive and perceptual skills after playing a new video game. However, just as no early reader could be handed a copy of To Kill a Mockingbird without some guidance, parents can help to ensure that their kids gain from their time spent gaming by getting involved. The PBS MediaShift article recommends that parents participate and play video games so they can communicate with their kids and highlight the beneficial parts of the game. Connect games to books, movies, TV, and real life experiences to encourage kids to link the skills they learn in-game with the outside world. Encourage kids to play with peers to learn how to cooperate and work together toward a common goal, and maybe even learn a different perspective or path to the goal than they’d have experienced alone.

Arguing the benefits of video games can be pretty controversial in some households. If you have an opinion you want to share with the world, join our debate on Facebook

[transcript]
Lisa: I know and I know I think a lot of parents kind of think "Oh, video games." It's gotten a lot of bad press recently. We brought our momma nerd in from Nerds On Call, Andrea Eldridge. First of all, how far along are you?

Andrea: I am due on Christmas time so right now it's crazy.

Lisa: It's so fun being in the hospital on Christmas. OK. So video games. Did you play when you were a kid?

Andrea: I did actually. Not nearly as much as my spouse but you know, I had my hours dedicated to Castlevanya as a kid.

Lisa: Did a lot of Mario Brothers and you do hear it can be good for hand- eye coordination.

But there actually a lot of things that maybe as parents we didn't think about that would be good for our kids with video games. Like, for example?

Andrea: There's actually a study that was released by PBS Media Shifts. It released a series of articles about our kids and media and how they're using them nowadays. And so what they talked about was what they call the new literacy. Which basically talks about, as you know, technology becomes more of a part of our day to day lives, interacting with video games whether it be on a console or on a computer does teach our kids not just familiarity with computers, but also some problem solving skills. You know that otherwise in a classroom setting, kids are over time they really learn to be afraid of failure. They learn to not answer because...

Lisa: It could be embarrassing when you fail in front of a bunch of other kids.

Andrea: It can. You have a whole class or a teacher that's telling you that you're on your wrong, probably not going to try our something new. So the ability to in a relatively safe environment try different ways to get the end results and it also teaches them that there are often multiple ways to get to the end solution, so that's really helpful too as a young adult that you learn to try things out and experiment.

Lisa: Safe place to fail.

Andrea: Yes. Absolutely. What else?

Andrea: Well, this one is a Warcraft demo so what I was interested in WarCraft that they talked about was team building and learning to work as a team. With a game like an online role playing game you have to get a team together in order to reach some of those more advanced objectives. So you have to learn to not be a jerk online, and how to have some interpersonal skills which as a young adult obviously can be beneficial. When it comes to your kids though, this is something that as adults we can get some benefit out of too. But obviously you still want to monitor what your kids are doing. You don't want to just fend them loose on an online chat line and go 'Good luck'.

Lisa: Do you recommend that parents somehow play these too? What is the other ones that you have?

Andrea: Well, this one's Fable. This one's a good example of a role playing game and there are so many different genres of games. And another thing that was interesting about this piece is that it talks about the benefits to really playing a variety of games because they can all teach you different things. So these types of games can teach you things like economy and obviously Sim's is...

Lisa: New fun.

Andrea: Sims is more like again an interpersonal skills kind of game but it will teach you the basics of economy, things about cause and effect and again the problem solving comes in over and over and over again.

Lisa: Very cool. This is like Webkins for grown up kids. All right. Andrea Eldridge. Thank you so much. She's our momma nerd from Nerds on Call. Going to stick around. Coming up we're talking about online tutoring, even some tutoring that's for free because maybe you're not that far into the school year and already you can't help your kids anymore with that. Maybe it's already above your head. That's coming up in the 9 o'clock hour so stick around. Back to you, guys.
[/transcript]

How to Remove a Virus

How to Remove a Virus: The Best Anti-Virus Software

Do you remember back when your computer was shiny and new, it likely came with pre-installed Norton or McAfee antivirus software. It would periodically pop up little notices that it had downloaded the latest updates, and you felt snug and secure when you surfed online.

Then that trial membership expired. You may not have even noticed the lapse in coverage, assuming that the icon in your toolbar was a sign that all was well -- or, like many, you may have been wary to spend your hard-earned cash to subscribe. This story is so common that it's one reason why Panda Security reported in January that approximately 50 percent of the world's computers are compromised by some form of malware.

While I fondly remember the days when viruses were primarily built to annoy their victims, today's viruses are far more dangerous. Infected computers attack other computers. Hackers use these vast networks of infected computers or "botnets" to send spam, break websites and infiltrate corporate networks to steal credit-card data and customer information. Before you decide to unplug your computer, rest assured that there are some easy ways to protect yourself.

The 4 Best Anti Virus Programs for removing a virus

#1 McAfee Anti-Virus:

If you're already running an anti-virus program and making sure that it is up to date, kudos! If you elected to shell out the dough to keep your Norton or McAfee running after the trial ended, keep in mind that these two programs dominate the consumer security space. This makes them the biggest targets for hackers and virus writers who study their code to find vulnerabilities. While I am not suggesting that you look for an unknown, untested antivirus for your computer's safety, there may be good reason to consider switching to one of the great free anti-virus options available.

McAfee Anti-Virus For Mac:

McAfee also has an antivirus solution for Mac Computers. I know people say that you can't get a virus on Macs and to a degree that is true. So far, Mac computers are not vulnerable to traditional viruses, however they can be targets of  malware, phishing scams, identity thieves and hackers. Anti virus software for Macs will help secure your data and keep malware off your computer. Another solution worth mentioning is Avira.  Avira anti-virus has a Mac virus protection program called MacKeeper.

#2 Microsoft Security Essentials:

One of my favorite anti-virus programs for the basic user is Microsoft Security Essentials. It's free, easy to use, updated frequently and provides great protection from most Internet-born parasites. The fact that it's made by Microsoft, the company that makes Windows, is a great benefit. Who is better equipped to know which Windows vulnerabilities hackers are targeting? Programers can then integrate the fix seamlessly into Windows.

#3 Avast!:

If you just can't get past the idea of trusting Microsoft to protect your Windows PC, or if you are running an alternate operating system, consider Avast! free antivirus. Avast is one of the highest-rated antivirus programs, according to AV Comparatives, an independent antivirus program reviewer. Avast offers both a free and a paid version, and boasts one of the fastest virus scans on the market. It also uses fewer system resources when scanning, so you can continue to use your computer normally while the scan runs in the background. Anyone who has been held hostage by a seemingly endless scan that makes everything else on your system slow to a useless crawl can appreciate this benefit. Fun side note: You can select different voices to proclaim, "Ding! Avast's virus definitions have been updated." I am quite partial to Pirate.

#4 Sandboxie:

Finally, if compromised or lost data would devastate your productivity, check out Sandboxie. Sandboxie is an applications that allows you to run certain programs "virtually," like putting them in quarantine. Essentially, you open your web browser or email in a "sandbox," so an infected website or virus-laced email attachment won't compromise the rest of your system. When you close the program, you destroy the sandbox's contents, including any infections. However, cookies and temp files go, too, so if you like to auto-login to websites you frequent, this solution will likely annoy you.

Don't surf naked -- get some protection. If you're already suffering from and nned help to remove a virus or for more ways to be safe on the scary wide web, visit www.callnerds.com/andrea. 

[transcript]
Hi, everybody. I'm Ryan from Nerds on Call. Today we're going to be talking about how to remove a virus from your PC. Back in the day, when you first got your computer, it probably came pre-installed with something like Norton or McAfee. Those are great protection, but usually they expire after about a year. Then what do you do?

One of my favorite anti-virus is Microsoft Security Incentive. Just go to Microsoft.com and search for Microsoft Security Essentials, it's free, it's easy to use, it's frequently updated, and it's really fast. If you don't want to use the Microsoft product, you can always use a program called Avast, it's also a free anti-virus software. And one of the coolest parts of it is, when it's all done scanning your system, it will say "Hey, ding, we're all done looking for viruses." And you can change that voice to anything you want. So my favorite is "Pirate" It will go "Argh, no viruses found." Thanks for watching. I'm Ryan, from Nerds on Call.
[/transcript]

New MacBooks a $2,200 disposable computer?

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New MacBooks can't be upgraded

When it comes to portable electronics, bigger is not better. From the new line of UltraBooks announced at this year’s Consumer Electronics Show to the highly anticipated MacBook Pro with Retina Display released by Apple this month, laptops are getting ever smaller and lighter to compete with the growing popularity of tablet PCs.

Yet with a smaller footprint comes limitations. When they’re impossible to upgrade and more costly to repair, is smaller truly superior?

If you are going to carry a device in your bag most everywhere you go, lightweight and durable is of paramount importance. To accommodate the increased demand for smaller, thinner, and lighter portable electronics, manufacturers are changing the way they construct laptops.

The MacBook Pro with Retina Display released to market this month by Apple has taken the trend to an extreme. To make it super thin and lightweight, most all of the components are built in to the machine making them either impossible or very expensive to replace. The RAM is soldered to the logic board. The battery is glued to the case. The display is fused to the glass.


Yet it’s important for consumers to understand the limitations these design changes impose on the ability to repair or upgrade their device. RAM is the hardware item most often upgraded after purchase to extend the usability of a computer. Attaching the RAM to the logic board makes it impossible to upgrade after purchase. If a RAM module fails (this is common), you’ll likely be shipping your laptop back to Apple for it to be rebuilt with a new chip. You’ll have to max out the RAM upon purchase (and therefore pay top dollar to Apple for the upgrade on the front end), since there’ll be no increasing your system memory in two years when it starts to feel sluggish.

Batteries in rechargeable electronics inevitably fail; luckily, most laptop batteries are easily replaced. Most major-manufacturer laptops have inexpensive, 3rd party batteries available that the average consumer can replace with a couple of turns of a screwdriver. When the battery is instead glued to the case, the average consumer will not be able to easily replace it. The new MacBook Pro’s battery is reported to last through 1,000 cycles of fully discharging and recharging. What happens when it inevitably dies? Replace your system, or mail it back to Apple for a new battery (estimated $200).

Cracked screens are another common laptop problem. By fusing the display to the glass, Apple is requiring that the entire (expensive) display assembly be replaced, instead of simply the LCD.

Before you shake your fist at Apple for selling a system that requires either regular replacement (a $2,200 “disposable” laptop?) or costly manufacturer repairs when components fail (as they inevitably do), it’s important to note that Apple is not alone in moving in this direction. Therefore it’s up to you, the consumer, to decide if it’s worth the trade off. Does size and weight reduction warrant cost-prohibitive repairs and upgrades?

The MacBook Pro with Retina Display starts at $2,199 so I am loath to treat it as expendable. If you’re in the market for this unquestionably beautiful, super lightweight machine, factor the true cost. Consider maxing out RAM and storage upon purchase and adding on extended Apple care to warranty against cost-prohibitive repairs.

Tips & Tricks: Simple tricks to edit a PDF

Edit a PDF like a Boss!

Portable Document Format (PDF) is a great tool when you want to send a document electronically that you don't want the recipient to edit. But what about when you're on the receiving end of a PDF that you need to change, such as an online form or application? Those blank gray fields stare back at you, mocking your attempts to click on them. Before you resort to printing the document and filling it in by hand, check out these great tools to outsmart the restrictions and edit a PDF and master those gray boxes once and for all.

Escape the frustration

For easy and quick edits, try PDFEscape.com. This handy online PDF editor lets you insert text notes, fill in forms and even create new forms boxes. Just click on "Click Here to Use PDFescape Now Free" and follow the steps to upload your PDF — you don't have to download any software onto your computer.

Choose the "Start using unregistered" option if you just have one document to edit, or register to save files and access them multiple times. Once you've uploaded the PDF from your computer, select the edit options on the top left side of your screen. Here you can add text, use correction fluid, add images or links, create a form field or add lines. When you're done, download and save or print your edited document.


After you download and install the program, you can elect to make it your default PDF viewer. If you do, simply click on any PDF file to open the program. If you decline to set it as your default PDF viewer, open the program and drag and drop a file into it, or right click a PDF, choose "Open With," and select PDF-Xchange Viewer.

Under "Tools" you'll see "Comment and Markup Tools." If you want to fill out a form, choose the typewriter tool and click anywhere on the PDF that you'd like to add text. From this menu you can highlight, add text boxes and annotate the document.

Gotta Pay? Go Nitro

With these programs you're still a bit limited. You're basically just writing on the document, but what if you want to edit the actual text in the PDF? I couldn't find a free product that allows this, but Nitro Pro is a full-featured program that lets you do just about anything to a PDF, including editing text or converting scanned documents into editable PDFs.

Start by downloading the trial version from nitropdf.com, and then open a PDF file. Click the giant edit button and double click the text you want to change. You can annotate, add images, add pages and manipulate the PDF in just about any way imaginable. You can even export the document to Microsoft Word or Excel for major revisions.

One of the coolest options in Nitro Pro is to scan a document (which creates a PDF file) and then use the program to convert it into an editable document. This Optical Character Recognition technology has a bevy of great uses. For example, if you need to make changes to a lengthy contract, you can now edit the text without requiring handwritten strikethrough. If you have a brochure with outdated information, you can change the portion you need without having to pay the creator to make you a new one.

All this functionality comes at a price: The full version of Nitro Pro is $120. However, Adobe charges over $400 for a comparable product.

Looking for that visual how to? Check out these simple steps with Andrea at the helm eHow: How to Edit a PDF file

[transcript]Hi. I'm Ryan from Nerds on Call, and today we're going to talk about how to edit a PDF.

Now, somebody sends me a PDF that needs to be filled out with my name and address,phone number, and all the other stuff. It's kind of a pain to have to print it out and write it out. It just doesn't look very professional.

So, what I like to use is a program called PDFescape.com. This handy online PDF editor lets you insert text notes, fill in forms, even create new form boxes. Just click on Click Here to Use PDFEscape Now Free and follow the steps to upload your PDF. You don't have to download any software to your computer.

The main drawback to PDFescape is you're basically uploading your PDF to somebody else's server, or if you want a little more privacy, I like to use PDF Exchange Viewer. You can download it from TrackerSoftware.com.

Both of these programs are great, but essentially you're just writing on top of a PDF. If you really want to get into the PDF and edit it, change text and even reformat it, I like to use Nitro PDF. The main drawback to Nitro PDF, unfortunately it's not free like the other two programs. It will run you about $120 but it's still cheaper than Adobe's option, which is over $400.[/transcript]

Can An iPad Replace A Laptop

iPad vs. Laptop: Can an iPad replace a laptop?

As the new school year approaches, the question I get asked most often is, "Should I buy a laptop or a tablet?" Apple's Steve Jobs has asserted that we are living in a "post-PC world". can an iPad replace a laptop?

To test the theory, I traveled to Florida with my 2-year old, bearing my iPad 2 but no laptop. When an article needed editing, I realized that while it would be possible for the iPad to do everything I needed, it wasn't going to work for me straight out of the box. It needed modification.

If you are considering ditching your laptop, whether it's for a trip or for good, here's my guide to making it possible.

Touch screen vs keyboard

Microsoft Word vs iWork
With or without a keyboard, creating or editing a document or spreadsheet on your iPad isn't going to be easy unless you make an aftermarket modification. Microsoft Office isn't available on the iPad, but Apple's iWork suite will give you most of its functionality at a fraction of the cost. Pages, Numbers and Keynote handily replace Word, Excel and PowerPoint , and cost $5 each through the Apple app store. All the content you create in these programs is cross compatible, so if you edit a Word document on your iPad using Pages, you can open and edit it later in Word with no difficulty.

As much as we'd all love to be paper-free, there are inevitably times when you need to print something. You can search the iPad for a USB port, but to no avail. Printing something off your iPad will require accessing a printer wirelessly. To make the process as painless as possible, look for a printer that is compatible with Airplay, Apple's proprietary wireless application.

Universal Acsess
Finally, sometimes I need a particular program that isn't compatible with the iPad, or I need to transfer content to another device. The lack of a USB port or disk drive can make this challenging. But with Logmein Ignition ($30 in the app store), you can remotely access your home or office computer via the Internet. Install the companion app on your laptop or desktop and leave it running while you are away. Now you can access everything on your home or office system from your iPad, from World of Warcraft to your accounting software.

What do you think? Can an iPad replace a laptop? If you're still nervous about unplugging from your laptop or desktop, share your thoughts with us in the comment section below.


[transcript]
Hi, I'm Ryan from Nerds On Call and today we're going to talk about whether you can replace your laptop with your iPad. There's nothing cooler than an iPad, but when you start using it, after a while you start to think do I really need both a laptop and an iPad? Well, one of the first things you're going to notice is when you start using an iPad there's no keyboard, you tap on the screen. Well, that can be fantastic for short emails or Tweets or Facebook updates, but let's say you have to do a long email or a very long document. You'll find that tapping on the screen can get kind of tiresome and correcting is really difficult, but if you buy a keyboard like the one from Zagg.com, you could connect it to your iPad with Bluetooth and it turns it into a laptop.

With or without a keyboard, editing a document on an iPad is kind of difficult. While you get the touch screen so you can move around your cursor and decide exactly what you want to edit. It's not as intuitive or easy to use if you're used to a mouse and a keyboard. Another thing to keep in mind about the iPad is if you're used to using Microsoft Office for Word and Excel, you don't get those on an iPad, but what you do get is Apple's version called Pages or Numbers. So you'll have to learn a new kind of software just to get some of the basic stuff done that you're already used to.

As much as I'd like to live in a paper-free world and have everything go digital, I still have to print things every now and then. Well, with a laptop it's relatively easy, I don't even have to think about it anymore. But with an iPad only AirPlay enabled printers will work. One of the saving graces for the iPad though is a little piece of software called LogMeIn. For $50 in the app store you can use your iPad to access your computer or your Mac and do everything that they can do. So can you replace your laptop with your iPad? Yeah, it can be done, but you're going to have a lot of compromise and if you're willing to take that step, it could be kind of cool.
[/transcript]

Computer Upgrades: Hard Drives, Part 2

Hybrid or Solid State Drives can be an easy computer upgrade.

The most vulnerable part of a hard drive is its moving parts. The disk spins, the spindle arm moves to read data, all the while creating heat, friction, and an opportunity to break when the moving stops. The next generation of hard drives - solid state drives and hybrid drives -attempt to rectify this by eliminating the spinning and swinging. However there are some tradeoffs: less storage and higher price. Is it worth upgrading?

Solid state drives (SSDs) are a flash storage device, meaning they work like a USB flash drive, just without the USB part. While from the outside, they look very similar to traditional hard drives, there is no spinning disk and herein lies a huge advantage.

A traditional drive is like a CD or record player. Data is written to a specific part of the drive, so opening an application or file requires that the disk spin to the right storage location and the read/write spindle access the data off the disk. Typically, opening a program requires your hard disk to be read in multiple places. SSDs access data faster, leading to faster system boot up and quicker load times for applications and games. This performance improvement is what leads many “power-users” to upgrade. However, the rest of us can benefit as well.

No moving parts make SSDs more durable and shock resistant. This can be a huge benefit in a laptop which gets jostled and banged around in transit. Since they don’t have to power a spinning disk, or a moving spindle, SSDs require less power consumption to access data. This may not seem like a big deal, but when you’re reliant on your laptop battery to make it through a flight, every little bit helps.


If you’re thinking, “sold!” its time I mention the drawbacks. SSDs are significantly more expensive and have lower storage capacities than traditional hard drives. While you can get a 1TB traditional hard drive for around $125 these days, the same amount of cash will buy only about 128GBs of solid state storage.

It’s really important to stick with reliable manufacturers – Crucial, OCZ and Intel produce strong contenders. Since the technology is still new, there are higher failure rates than would be expected, particularly with drives from less reputable companies. Also, performance and speed can degrade over time dependant on how data is stored. Look for manufacturers that integrate tools that evenly distribute how the drive writes data across the flash memory cells. Unfortunately, cheaper often equates to slower.

Some users have found that installing the operating system and applications on a SSD while storing data to a secondary, traditional hard drive gives them the best of both worlds: the responsiveness of an SSD with the capacity of a hard disk. However, running two drives can be complicated for basic users.

In an attempt to increase capacity and reduce price, some manufacturers have introduced “hybrid” drives. “Hybrids” fuse flash memory cells (to cache boot files and frequently accessed data) onto a traditional spinning drive. The hard disk offers the capacity for storing photos, videos and large packets of data while the flash cells improve speed and boot times. These can be a good alternative for laptop users where space is at a premium.

If you’re ready to upgrade to the speed and reliability of a SSD, contact me for my picks to get the most drive for your dollar.

Cyber Bullying: Protecting Your Kids Online

How to protect against cyber bullying

Nerd Chicks love a happy ending. Cliff hangers at the end of our favorite TV shows drive us nuts. After last weeks discussion of types of cyber bullying and the ways our kids are at risk, you may have been left thinking, 'Ok, now that we're sufficiently concerned, what's a parent to do?' Never fear, this week we're exploring ways to reduce the risk that your child will become a victim of cyber bullying.

Disclaimer time: you know your kids and your family best. Some parents may be comfortable with a more hands off approach involving open communication with a trusted child, while others may need a little more control. We're here to present some options to help you decide the path that's right for your family. The main components to protecting any child are communication and education. Teach your kids to be vigilant about protecting their private information. Check out Stop Cyber Bullying together to read about the ways cyberbullies target victims and how to get help if you think you've been a victim. There's even a quiz to help kids determine if they're unwittingly engaging in activities that may be victimizing others. If you don't find all you need there, Wired Safety and Netsmartz and are great sources of Internet safety information.

E-Mail and Social Networking Sites: Anyone can create an email address and the person's identification is rarely verified. Make sure your kids know not to open emails from unknown senders, even if the name looks familiar, and to be especially wary of attachments. Make sure they never share their passwords with anyone but you. Set your child's Facebook or Twitter account privacy settings at the highest possible security level to prevent private information from being shared unintentionally and publicly.

Cell Phones: Talk to your kids about "sexting" and the inherent dangers in participating. It can be illegal, images can be used against them by a bully, and it may affect their scholastic future. Encourage them to talk to you if they ever receive a text or picture message that makes them uncomfortable. Research shows that when parents are involved in their kids' activities they're less likely to engage in these behaviors. Whether that means limiting their per-month texting allowances or monitoring the texts and pictures they receive, let your kids know that limits you set are to help protect them.


Instant Messaging (IM): IM accounts can be acquired anonymously. Review your child's buddy list for unknown contacts and talk to him or her about the identities of the people on their list. Learn as many of the chat acronyms as you can, such as POS (parent over shoulder) and A/S/L (age/sex/location) so you'll be aware of anyone saying anything inappropriate to your child.

How do you know if your child is being bullied? They may avoid the computer, cell phone, and other technological devices or appear stressed when receiving an e-mail, IM or text. They may withdraw from friends or family, or be reluctant to attend school or social events. If you suspect your child is being bullied, trust your instincts.

Finally, you have technology on your side. We've detailed parental control and monitoring software in the past, but Spector Pro 6.0 is the best solution for parent that suspect their child may try to circumvent parental controls or monitoring if they are aware of them. It runs silently in the background so that no one but you will know it's installed. It documents every keystroke, website visited, e-mail sent and received, chats and IMs. Everything they do on Facebook, including if they're maintaining multiple accounts, will be captured. It may even provide you with the proof you need to report a bully to their ISP, their school, or higher authorities.

For more tips on how to protect your family from cyber bullying, drop us a note on Facebook (facebook.com/nerdsoncall) or email us at nerdchick@callnerds.com.

Online Computer Repair: Is It Safe?

Online Computer Repair: Is It The Force or Magic?

These days, we want everything fast, from food to computer repairs. If you've seen the TV ads for iYogi.net, you may have wondered, "How can a tech in India fix a computer in Nantucket?" I'm here to unravel some of the mystery of Internet-based tech support or online computer repair.

Whether you take a faulty computer to a repair shop or have a tech come to you, it can take days or even weeks to get your system back on its feet. The major benefit of online computer repair is that in many cases it's immediate. Answer a few questions, click a few buttons on your computer, and you can often have a tech working on your system while you make dinner or catch up on your scrap-booking. It can actually be quite fun watching a remote desktop session in progress.

Many companies, (including ours) offer extended hours for their online computer repair, allowing you to fit computer repair around your schedule. Besides, if you have to have your computer fixed, it's a slightly less distressing experience if you don't have to get out of your pajamas and bunny slippers.

But there are some drawbacks to having your computer fixed remotely. A tech working from afar can only fix software-related issues, involving viruses, spyware, program corruption and operating-system glitches. While these account for the majority of repair issues, lots of problems will require you to be a more active participant in the repair. If you suddenly can't print, for example, the tech probably will need you to check wires and do a manual restart before he or she can install drivers, etc. If you're unable to get online, expect to spend some time on the phone while the tech walks you through basic troubleshooting.

If your computer needs hardware replaced or upgraded, techs likely will be able to diagnose the issue. But to get it resolved, you'll need to have a tech put hands on your machine.


Choose wisely when contracting a company for online computer repair. Many companies require that you provide a credit card number up front, and they'll have virtually unfettered access to anything stored on your computer. To research companies, get recommendations from friends or family, use online review sites, and Google the company's name. For more computer-security tips, see the Federal Trade Commission's OnguardOnline website at OnGuardOnline.

The reality is that dropping off your computer at a repair shop isn't any safer than online computer repair. When you're in front of the machine, you can see exactly what the technician on the other end of the line is doing. This actually may give a little more comfort to those of us who like to retain a measure of control over the process. A remote desktop repair might be perfect solution to your next computer tune up.

Do you have any computer problems, you'd like to fix right now? We would love to look at your computer for free. Click here to get started with online computer repair today.


[transcript]Hi, I'm Ryan from nerds on call, and today we're going to be talking about online computer repair. These days we want everything fast. Fast food, fast computers, fast everything. So it's kind of a pain when you have to take your computer into a shop to get it repaired.

Well, that's the beauty of online computer repair. Now you can connect to somebody on the internet and have them fix it for you, while you make dinner, or finish your scrap-booking, or whatever you like to do. Just watch Star Wars again.

Despite the on-demand service that online support provides, the only problem is, they can't fix anything hardware related. So hard-drives, cracked screens, printers, all of that stuff can't be fixed online. But one of the cool parts is, if you got a virus, or spyware, or something like that, you can sit back and watch them as they control your computer while it's being fixed.

A lot of people are concerned that online computer repair isn't as safe as taking it to your local computer repair shop. Keep in mind, that a lot of major retailers are already using online repair to do the work for their people in the stores. So you don't have as much risk, because you can sit there and stare at the screen, as somebody is fixing your computer for you. Unlike when you take it into a repair shop and they take it into the back room.

I'm Ryan from nerds on call. Thanks for watching.[/transcript]

How To Help Kids Deal With Social Media Cyber Bullying

Cyber Bullying happens 24/7

From Facebook, to Twitter, to Foursquare, social media sites are everywhere and full of virtual land mines for our teens. They can quickly become a victim of cyber bullying.

Anything they say can and may be used against them by a bully at school, a college admissions counselor or a future boss. There are numerous ways they're exposed to the world, from harsh life lessons to predators and scam artists. It's important for parents to teach them how to navigate social media safely, and avoid cyber bullying.

Our mom used to say, "Never put anything in writing that you don't want published on the front page of The New York Times," and this warning definitely applies to present-day social media. That photo of your teen doing something exceptionally dumb can be used against them: by a schoolmate playing a prank, or worse, school administrators - even the police.

A few tips:

1. Caution them not to post anything that could trace them back to their location offline or allow a criminal to take advantage of them, like their full name, Social Security number, address or phone number.


2. Make sure their screen name does not contain any personal information such as email address or birth date.


3. Remind them that under no circumstances should they post anything sexually oriented about themselves or anyone else.

Just as we teach our kids to be polite members of society, there are social ramifications to not using their manners online. It's really difficult to convey tone in text, so be especially careful when you're joking. "Please" and "thank you" (pls and ty if you're texting) go a long way in electronic communications. They help the recipient feel that you're not demanding when you make a request.

Also, teach them to avoid the "rant." No one appreciates being yelled at in the real world, and using bold fonts, lots of exclamation points or all caps is the Internet equivalent.

The best resource we've found for parents to help their kids stay safe on Facebook is "A Parents' Guide to Facebook". It's written by the co-directors of ConnectSafely, a nonprofit organization designed for kids, parents and educators to join in a public discussion about online safety. It's intended to help parents have more meaningful discussions about Facebook, including how to best use it and its built-in protections.

For example, did you know that Facebook has extra protections in place for users between the ages of 13 and 18? That's one reason it's important for your child to report her birth date correctly. In this pamphlet, you'll learn how to gain greater control over your child's Facebook account without being too intrusive into his privacy.

OnGuardOnline , managed by the Federal Trade Commission in partnership with over a dozen government agencies, is literally a treasure-trove of information. The OnGuard Online Blog has up-to-the-minute articles on everything from preventing victimization by online scammers to teaching your kids how to protect themselves online.

Several videos are laugh-out-loud funny (under the Video and Media tab), designed to engage kids with animation and humor while teaching them about online safety. Check out the hilarious one-minute videos about "phishing" (titled "Phishy Home," "Phishy Store," etc.) about criminals trying to obtain personal information to steal your identity.

If you think your teens may be getting themselves into real trouble, trust your instincts. Our primary recommendation is to talk to them first about their experiences. Encourage them to tell you if they feel anxious, uncomfortable or threatened.

We've mentioned this product before, but if you feel like you're not getting the whole story and have exhausted all other options, Spector Pro 6.0 from SpectorSoft can be a useful tool. Designed to document every keystroke, website visited, email sent and received, chat and IM, and all their social media activities, it runs in "ghost mode" so it's undetectable by your child. One word of caution: since it's only installed on your home computer, it's easily circumvented by accessing the Internet from a mobile device or friend's computer.

If stalking your kids on Facebook still isn't keeping them safe, email us at nerdchick@callnerds.com for more tips to protect your kids from social media dangers.

Want a New Computer? What You Need to Know Now!

Everything you need to know about buying a new computer.

Buying a new computer can be almost as stressful as buying a new car. How do you find the best fit for your needs without blowing your budget? If you sign on for all the bells and whistles, or have your heart set on a top-of-the-line Mac, that new computer could set you back more than a down payment on a Civic. Before you pull out your credit card, let’s review some options so you can pick the right machine.

New Computer: The Best PC:

Desktop: A desktop PC is usually the most appropriate PC option for a family in which more than one person will regularly use it. The good news is that desktop PCs are relatively inexpensive, endlessly customizable and will likely run just about any software program you throw at them. The bad news is that once you get the desktop home and set up, it’s not going anywhere (without you risking a lower back injury).If price and personalization are more important than portability, I’m a fan of Dell’s “build-to-suit” options. Dell Inspiron i570-9114BK Desktop ($399-$450) is a great bargain PC! Just keep in mind you’ll still need to budget for a monitor. If you aren’t sure that a Desktop computer is your best fit, continue reading. Our guide to buying a new computer has a lot of helpful tips.

Netbook: Often confused with a tablet (think iPad), this is more like a miniature, pared-down laptop. Netbooks are cheap, tiny and, well, cheap. They offer inexpensive, portable access to the Web, with the ability to do some word processing. The price point is alluring — typically $200 to $400 — which is certainly less than a tablet with a keyboard add-on. However, netbooks aren’t very powerful so programs tend to run very slowly, their screens are small (typically around 10 inches), and you won’t get the cool touch screen you would with a tablet. If price and portability trump functionality, consider Acer Aspire One ($270) we think it’s the best notebook for the price.

Laptop: If you need a fully functioning computer that can run a multitude of software programs and still travel with you from home to school or office, a laptop is likely your best bet. You can customize your options much like a desktop, which means that prices can vary greatly. Expect to pay around $500 for a basic, fully functioning laptop. The basic system I like is HP g7-1310us Laptop ($500).

New Computer: The Best Apple Computer:

The Mac vs. Windows debate rages in many households, even mine. While the Mac user’s “I don’t get viruses” claim is not entirely true (Mac computers can be infected with Malware), only a handful of infections have attacked Mac systems in the last decade. With prices starting as $1,000, Macs are certainly more expensive than Windows PCs, and they’re typically pre-built — so don’t plan on much customization. However, Apple commands a higher price because Mac hardware typically is superior to that of an entry-level PC; a similarly equipped Windows machine would cost around the same. And many argue that the Mac’s software better accommodates graphic design and video editing.

The 27-inch iMac Desktop Is an extremely powerful computer. This Mac is perfect if you are a graphic designer, Video Editor, other digital creative fields. The screen is so large, that it is perfect for people who work with multiple windows opened at once. Because Apple iMac 27-Inch Desktop ($1,900) is geared for graphics, it’s fast processor makes it a good gaming computer as well.

13-inch Apple Macbook is an awesome laptop computer, if your budget allows, this laptop will last for a long time and accommodate almost any project you will encounter. Apple iMac 27-Inch Desktop ($1,100) computers are even capable of running the Microsoft Windows Operating Systems. If you are looking for the best all-in-one laptop, consider a Mac Book.

WANT MORE HELP? If you’ve narrowed down your choices but still have some questions about upgrades, components or where to get the best deal, ask us a question in the comments, and I’ll spill all my insider secrets to help you buy the ABSOLUTE BEST COMPUTER for your needs and budget.

[transcript]Hi. I'm Ryan from Nerds On Call, and today we're going to be talking about how to buy a new computer. Well, these days, computers come in all kinds of shapes and sizes. From desktops to laptops to netbooks, and then there's that crazy Apple. So, what do you do when you're looking for a new computer?

Well, let's talk about desktops first. That's the main computer that's out there. When you buy a new desktop, you don't want to buy the highest, most expensive computer you can find because it'll out date quickly. So, what you want to do is look for a mid range PC, something that's affordable, around the $300-$500  range, because you can upgrade just about anything inside of a desktop tower fairly easily. Where you really want to spend some extra dough though, is probably on a monitor. That's what you're going to be looking at all day, so you want to make sure it's crisp and clear, and easy to see.

Another kind of computer is the netbook. Now, these are usually really small, about 11 inches or so, and they're nice because they're really portable and easy to use. Right now, tablets are starting to take over the market though, so a netbook is kind of becoming outdated. The keyboards are a little small, they're under powered, and their battery life isn't the greatest. These days, I would probably stay away from a netbook and look more at a tablet.

Laptop computers are probably the most dominant kind of computer to buy these days because they're so easy and portable and they're getting cheaper and cheaper. When you look at a laptop, generally what you want to do is buy is the highest end that you could afford. The reason why? You can't really upgrade them very easily. Sure, you can add some ram or hard drive if you know what you're doing, but usually it's going to take a specialist to fix things from the keyboard to the screen to just about anything else in it. So you want to spend a little extra money on a laptop to make sure that you get the best one that's going to last the longest.

So, one of the biggest arguments at my house is weather you go Apple, or weather you go PC. It doesn't really matter these days. It really depends on your support group. If you've got a lot of friends and family that are using Apple products, you should probably go Apple. But if everybody's using Windows that you know, use Windows. You're going to need some support  to make sure you get help when you need it.[/transcript]

Computer parts: CPU, Hard Drive, Giga...what?

Computer parts - do they have to name them such dorky names?

Going Back to school is a great time to take advantage of retailers competing for parent's dollars, and finally upgrade from that old Windows 98 machine limping along in your basement. In fact, please do yourself a favor, if you still have windows 98, please upgrade!

However, between gigabytes and megabytes, the component descriptions can be harder to decipher than your teenager's last six text messages. From RAM to hard drive to software, how does the non-nerd decide what's worth upgrading, and what to forego to save a few bucks? Allow me to demystify some of the tech terms so you can confidently tell that sales rep exactly what you want.

Tech Term #1 What is a CPU: The CPU is like your computer's brain. It controls every action your system performs, so spending some upgrade dollars here is a good way to ensure your new computer stays viable longer.

You are most likely to see the CPU described in terms that may look like gibberish to the average consumer. Intel or AMD will be your most common choices, and while I could make arguments for the benefits of both processors, for the sake of simplicity I like Intel because it is easier to decipher descriptions. Most Intel systems will come with the option of i3, i5, or i7 and speed and performance of your system will increase as you go up in number.

Tech Term #2 What is a Hard Drive: The size of hard drive you select determines how much data you can store on your computer. When deciding whether or not to pay more for a larger hard drive, think of your planned usage. The larger your hard drive, the more Gigabytes you can store.

Tech Term #3 What is a Gigabyte: To give you some perspective, you can store 150-200 high quality photos in 1 GB. Video files vary greatly based on length and quality, but storing an average standard definition DVD on your drive will take about 2-5GB. Documents and drivers don't take much space.


Tech Term #4 What is RAM: For most users, RAM will be the most noticeable upgrade. The amount of RAM in your system is the primary factor in how fast it can boot up, launch a program, navigate between them, and generally respond to your inputs.

If you have too little RAM for the amount of tasks you ask your system to perform, it will run slowly, freeze, or crash. Based on the demands of current operating systems and software, I would recommend aiming for 4GB of RAM and upgrading as your budget and system permits. Windows 7 32-bit can't recognize more than 4GB (more on that in a minute). It's cheaper to upgrade now than later, and while you may not need all that speed now, software upgrades you install in the future will require more RAM than that same program does today.

Tech Term #5 How Many "Bits" Do I Need: While the lion's share of new PCs will come pre-loaded with a Microsoft Windows operating system, you may be presented with the choice of Windows 7 32-bit or 64-bit. If you don't have many programs to install after getting the new system home, we'd recommend selecting the 64-bit version of Windows as it's the newest architecture, what all computers will eventually run standard, and currently somewhat less attacked by virus writers.

If you need to run older software on your new system, they will likely run more smoothly on Windows 7 32-bit. While the 64-bit operating system has an emulator that promises to allow older software to run, there may be compatibility issues.
If the tag on the new computer you're considering still looks like it's written in a foreign language, send me a note at www.callnerds.com/andrea for help deciphering the code.

[transcript]Hi, I'm Ryan from Nerds on Call, and today we're going to be talking about decoding PC specs. One of the first things we want to talk about is the processor. It's usually made by Intel or AMD. Now when you buy a processor for your computer, or when you are looking at a processor for your computer, you want to make sure you get the fastest one available for your budget. This is the main part of your computer where all the thinking is done, so all of the things that you open or close or programs you run, they're all going to need a fast processor in order to do it, so you want to pay close attention to what that is.

The next part of your PC that we want to talk about is your hard drive. Now your hard drive is long-term storage, that's where everything is stored. From your pictures, to your movies, to your documents. So you want to make sure you have a nice large hard drive to store all your stuff. One of the most important but often overlooked specs on a machine, is the RAM. You want to make sure you get as much RAM as you can. Now RAM is your short- term memory, so every time you open a program, save a document, look at photos, all of it has to load into RAM first, as it's going to the processor. So, the more RAM you have the faster your machine will seem, so get as much RAM as you can possibly afford for your machine. These days when you buy a Windows machine you get a choice between a 32-bit operating system or a 64-bit operating system.

I usually recommend that people go to the 64-bit operating system, because that's sort of the wave of the future. It's where everything's going, so if you get something in a 32-bit, in a few years there's not going to be very many programs written for 32-bit. Plus, 64-bit is a little more secure. Not a lot of virus writers are writing 64-bit code just to infect your machine. Hey, thanks for watching. I'm Ryan from Nerds on Call.[/transcript]

What To Do Before You Call Tech Support

Simple fixes could keep you away from tech support

I am clueless when it comes to appliances. More than once I have called out a repair person to fix my dishwasher or dryer, only to discover that the power cable is loose, or that the exhaust is clogged with lint. A little basic troubleshooting could have saved me $100 or so (luckily for you, Nerds On Call doesn't charge for estimates), if only I'd known what easy things to try before having someone out. Over the years at Nerds on Call I have discovered that there are some simple things that fix a surprising number of computer problems, and trying them before you call a computer repair company could save you time, money and frustration.

Shut Down your computer and Restart: Shutting down is a good first step for just about any electronic device that is frozen, has stopped functioning as it should, or has given you a cryptic error. From computers to printers, routers, even personal electronics like MP3 players and cell phones, you'd be surprised how often a random problem just never returns after a system re-boot. If your system is frozen, resist the urge to pull the plug. Pressing and holding the power button for five to seven seconds should cause your system to do a hard shut down. Make sure you restart the tower, not just the monitor.

Having Trouble With Your Internet Connection: When your internet network goes down, there's a specific order in which you should restart the various parts. If you have a high speed internet connection and more than one computer, you likely have a modem and a router. If one or all of the systems on your network can no longer get online, try a network 'power cycle' before you spend the next few hours on hold with your internet provider. Shut down all systems that can't get online, the modem and the router. Shutting off a modem or router often requires disconnecting the power cable. You'll know you've got it when the lights on the unit turn off. Turn them back on in the following order, allowing each device a few minutes to connect before moving on to the next: modem, router, and then computer(s).

Power Off: If restarting the system or device doesn't work, try shutting down and unplugging the tower from the wall before plugging it back in and restarting. If you have a laptop or other portable electronic device, remove the battery (if possible) to ensure that your system has fully re-booted.


Recreate the problem: This probably sounds counter-intuitive. Unfortunately, it's common for computers to encounter a rare series of circumstances that causes something to malfunction, and after restarting you may never see the error or behavior again. In order to fix a problem, any technician is going to need to be able to see it happen. If they can't recreate the problem, they won't be able to find the cause which will waste your time and possibly money, so make sure that you know how to show the tech exactly what's happening.

Google the error message: While this may result in an even more confusing wave of codes and cryptic information, some easy to fix problems result in really bizarre error messages. You may just need to change a printer cartridge or load more paper, or re-install a driver. If the solution to your problem seems to confusing, then at that point, you can call a computer repair company.

Run your anti-virus and anti-spyware programs: I know, I know, you hear this from me over and over. If you're encountering an odd error, pop-up, or slow system, updating and running your protection programs certainly isn't going to hurt.

If these tips don't keep you away from tech support, at least there's a good chance that it's worth calling a professional. If you (gasp!) are having trouble with your Mac computer, drop me a note for my list of what to try before calling Apple Care.

Video Transcription:

Hi everybody. I'm Ryan from Nerds on Call and today we are going to be 
talking about what to do before you call tech support.

So, one of the first things you want to do is turn off the device, whether 
it be a computer, a phone or a tablet. Turn it off and get all the way 
powered down first and then restart it. See if the error or the problem still
 exists.

The next thing you want to do is check the cables, if it's a computer and you
r monitor suddenly turns off or for some reason a USB device is no longer
 working, just go into the back of the machine and make sure everything is
 still plugged in, make sure they are nice and tight. One little error every
 now and then isn't that big of a deal but if Windows consistent errors keep 
coming up, that tells you that something's wrong.

So, if you get an outlook error or if your hard-drive suddenly gives you
 some beep or noise, you want to see what you can do to try to get that happen
 again. That way when you hire a professional to come look at it, you can 
tell them exactly what's happening.

Figure out what the error code is and type that in Google. Often times, you 
will figure out really quickly what the problem is. Whether it is hardware 
or software like for example, Photoshop just crashed and you got a blue
screen, then maybe you just have to re-install Photoshop and not have the
 hire a professional to fix it for you.

Best Computer Repair: Secrets They Don't Want You To Know.

Best Computer Repair Company, How To Choose Wisely.

Computer repair is like taking your car to the mechanic, at least for most of us. As much as I depend on my car, it's a mystery how all the parts work together to get me down the road. This lack of fundamental understanding of the car's inner workings makes me feel vulnerable and out of control every time the mechanic tells me what's wrong, and what needs to be done to fix it. If he tells me it's the flux capacitor, how would I know if I was being taken for a ride? That makes it especially hard to find a mechanic and finding the best computer repair professional puts most people in the same uncomfortable position. Here's my guide to the questions you should ask to ensure your trusty PC is in good hands.


#2 Who will fix my computer? Many larger chains outsource repair work overseas to reduce their overhead. This can make it difficult to get questions answered after service. Anyone who has spent an hour searching for their music files after having Windows reinstalled can attest to how frustrating this can be. If you're considering an independent repair person, what happens if they encounter a question or problem they don't know the answer to?

#3 Can I get a free fixed estimate? It frustrates me to pay for an estimate. In know it's broken. I want to know how much it will cost to fix it, not pay someone else to confirm it's broken. When I started my company, it was rare to find a computer repair person willing to look at your computer without charging something, but these days there is so much competition in the industry that free estimates are much easier to come by. What happens if the technician's original estimate or what he/she thinks the computer will require isn't going to work? This is not uncommon. When will you be provided with a new or revised estimate and can you decline at that time without charge?

#4 Do you charge by the hour, or do you offer flat pricing? If you pay by the hour, a computer repair technician is inherently motivated to work slowly. If they aren't initially familiar with your problem and need to research or work through trial and error, you pay for their inexperience.

#5 What happens if I have a problem after service? This is especially important if you are considering a small or one-man operation. If there's only one person doing the work and they're likely to be busy with another customer when you call, how long are you going to have to wait to get help? What sort of guarantee or warranty do they offer on parts and service? Make sure that the company stands behind their work before you give them your trust.

If dropping your laptop off at the shop makes you as nervous as leaving your child at their first day of preschool, contact me for more tips to select the best computer repair professional!

[transcript]Hi, I'm Ryan from nerds on call, and today were going to be talking about how to hire a computer repair professional. We came up with a list of things to look for when you're when you're hiring a computer repair guy. Now if you take your entire computer apart and haul it into a shop you might think that they're going to fix it there. But not always, especially if you go to a large retailer. A lot of times they will take it in and they will either ship it out to someplace else to be fixed, especially if it's a laptop or they will connected to the Internet, and somebody from another country will fix it.

Well if you're like me, I'm going to be a little bit more leery about somebody else but I've never seen before touching the stuff inside my computer. Like my pictures and my documents and things that I don't everybody seeing. Always ask who's going to be fixing it, where is it going to be fixed and how is it going to be fixed It's really frustrating to have to pay for an estimate. You already know it's broken, so why pay some body for the details. Basically, you want to make sure that when you get your computer fixed, you find out up front how much it is going to cost before they even start work.

Next you want to find out what happens after service is there warranty or some kind of guarantee? You want to make sure that after your computer comes back to you 30 or 60 days later, if the same problem occurs. What is the computer repair shop going to do about it? You want to make sure that you get it in writing or at least speak to somebody like a manager and find out exactly what is going to happen, if something goes wrong in the future.[/transcript]

Computer Upgrades: Hard Drives, Part 1

Hard Drives can be an easy computer upgrade.

My computer repair company services thousands of PCs each year.  In my experience, there are some constants: no one’s computer or Internet speed is ever fast enough and all hard drives will eventually fail.

Hard drives physically fail more than any other internal component: no surprise, given it’s the workhorse of your PC or laptop.  This data-storage and data-retrieval device consists of one or more “hard” discs that spins really fast and a read/write spindle that accesses and records data on the disc.  I liken it to a record player (remember those?).  Now ponder that the ability of your system to boot up, run Mine Sweeper, and give you access to your precious data is resting on this somewhat tenuous structure.

As with every internal component in a computer, manufacturers have developed a series of acronyms and codes to describe everything from size, to speed, to capacity.  While I can’t tell you why the industry seems devoted to confusing consumers, I can help breakdown the specifications so that when the day comes to replace your drive (see how I say that as an inevitability?) you’ll be prepared.

Form Factor: This is the physical dimension of the hard drive.  The most popular size is 3.5 inches – the standard size for desktop (tower) PCs.  Laptop hard drives are typically 2.5 inches.  Hard drives that are physically larger accommodate more storage space while the smaller drives consume less power and produce less heat, key factors in the notebook environment.

Capacity: Anyone familiar with computer-speak has probably heard of "megabytes" and "gigabytes," possibly even "terabytes," but it’s hard to guess how much space you’ll really need.  Documents and device drivers don't take up much space.  You can store 150-200 high-quality photos in 1 GB.  A standard-definition DVD takes about 2-5GB.  The main wild card is if you take a lot of high definition home videos, as the higher the quality of the image, the larger the file.  HD content can eat up hard drive space quickly and it will vary with the length of video.  If you're a "gamer," you’ll probably need lots of space for the data-heavy files that make big games run smoothly.  I typically tell the average user not to upgrade capacity beyond the standard 500GB drive likely to come installed in a new PC, but these days it depends on your photography habits.

RPM: Just like with your car, this means revolutions per minute.  As you’d expect, the faster your drive’s RPM, the less time it takes your computer to access stored data.  Higher RPM may sound nice, especially when you've dealt with slower computers in the past, but keep in mind that it comes with a price.  Higher RPMs can equate to louder-sounding machines and more heat generation (and thus less energy efficiency).  They can also fail more often, given that they're living under a higher-stress environment.  The average desktop user should be comfortable with a 7,200 RPM hard drive, though speeds in the industry can go as high as 15,000 RPM.  Laptop users will find 5,400 RPM to be more typical.

Cache: Cache is a small area of faster memory within the hard drive used as a buffer between the CPU, memory (RAM) and hard drive.  Think of it like a carryon bag – the bigger it is, the more stuff you can get to quickly without having to dig into your suitcase.  You'll typically find cache sizes of 2MB, 8MB and 16MB in the standard 2.5 inch and 3.5 inch drives.  Larger cache size equates to faster performance and tends to cost more.

Stay tuned next week for the lowdown on the next generation of hard drives for a computer upgrade: solid state drives and hybrid drives.  Is it worth the cost to upgrade?  You’ll have to wait and see!

Why You Should Upgrade Windows NOW!

Upgrade Windows now, seriously, we can wait...started yet...?

Your computer’s operating system is the most integral part of how your machine functions. It determines how you view and launch programs, how stable software runs, and how your desktop looks and functions. Whether you’re nursing a trusty Windows XP machine or have resigned yourself to living with Vista, the prospect of "upgrade windows" can be daunting. There are a number of reasons to consider making the leap.

Let’s face it, change isn’t always good. Anyone using Windows Vista can attest to that. It seems Microsoft is doomed to release a dud every decade; before Vista it was ME (Millennium Edition). No one would blame you for being wary of Windows 7, but it’s legit – I promise. If you’re one of the millions that still haven’t made the leap to Windows 7, here is why you should consider a windows upgrade:


New software programs are written for Windows 7. If you haven’t already found a program that isn’t compatible with your older operating system, that day is coming. Every piece of hardware that runs on your machine, from internal components like graphics cards to external components like monitors and printers, have software (known as “drivers”) that allows it to be recognized by your operating system. When the time comes to replace a piece of supporting hardware, you may find that there are not drivers to make it run on your machine.

Many users that are resistant to upgrading windows live with annoying errors and system crashes. These are often caused by bugs that are no longer a priority for Microsoft to fix, or incompatibility between a newer software program or device and your older operating system. Upgrading windows will typically fix these glitches.

More and more programmers are moving to Windows 7’s 64-bit architecture. Comparing XP’s 32-bit to 64-bit is like comparing a go-cart to a car. Both get you where you need to go, eventually, but the car will be more stable, faster and last you longer.

You may be wondering why I’d suggest you move to Windows 7 when Windows 8 is slated to release before the end of the year. When it comes to Microsoft operating systems, there’s no prize for being an early adopter. Windows 8 is dramatically different from all previous versions of Windows in appearance and functionality, being more like the interface you may be used to seeing on a mobile touch screen device (think, tablet or Smartphone). There are inevitably going to be early holes and bugs. Why give yourself the headache of finding them for Microsoft?

Finally, there is a small risk that the release of Windows 8 will make it harder to upgrade to Windows 7. When Microsoft released Vista it immediately stopped shipping XP. Consumer anger eventually persuaded them to allow Dell and other distributors to offer buyers a choice between XP and Vista when buying new machines, but if they follow the same model with Windows 8 you may miss out on the stability of Windows 7 if your system requires upgrading after the release of the new OS.