Thursday, May 31, 2012

Cyber bullying: What It's All About

Cyber Bullying - What the heck is it?




As a computer repair company we feel a responsibility, not just to fix computers, but to also be a positive influence in the world of technology. These days we spend more of our lives online than ever before and our kids are certainly no exception. Parents and caregivers hear more and more about the risks our kids are exposed to on the internet and it's easy to feel overwhelmed by the flood of risks and tips. One question we get over and over from parents is how to protect their family from cyber bullying. In this 2-part series, we'll explain the lingo and give you some tools to arm your kids in cyber-land so you can protect them even when you're not with them.

There are so many terms that refer to online abuses; it can be hard to keep them straight. "Cyber bullying" is harassing or intimidating someone over the internet through mediums such as email, instant messaging, social networking sites (e.g. Facebook and MySpace) and cell phones. There are several types of cyber bullying:

Flaming and Trolling - sending or posting hostile messages intended to '93inflame'94 the emotions of others.


Happy-Slapping - recording someone being harassed or bullied in a way that usually involves physical abuse, then posting the video online for public viewing.


Identity Theft/Impersonation - stealing someone's password and/or hijacking their online accounts to send or post incriminating or humiliating pictures, videos or information.


Photoshopping - doctoring digital images so that the main subject is placed in a compromising or embarrassing situation.


Physical Threats - sending messages that involve threats to a person'92s physical safety.


Rumor Spreading - spreading gossip through e-mail, text, or social networking sites.



Cell Phones Risks: A recent study from the Pew Internet & American Life Project (www.pewinternet.org) shows that teens (ages 12-17) use text messaging to communicate with their friends more than e-mail or instant messaging. "Sexting" is a sexually-explicit text or picture message sent by one minor to another. According to Pew, only about 4% of the teens they surveyed say they have sent sexually suggestive nude or nearly nude image of themselves to someone via text message; however, 15% have received one, and older teens are more likely to be the recipient.

Online Gaming: Online gaming allows your child to communicate with hundreds (sometimes thousands) of other people inside a giant chat room (which is not always bad, in fact we have also talked about the positive effects of gaming here). The anonymity can provide your child with some safeguards - if they don't tell anyone who they are then no one is likely to target them. However, they can leave themselves pretty exposed if they share too much personal information, or get too emotionally invested in the game. These games often have a competitive aspect to them, from fighting with other players for in-game items to "killing" other players, sometimes extremely realistically. Bullies may feel empowered to be mean and can go to extreme lengths to follow another player around, mock them, repeatedly "kill" them or spam them with nasty messages.

Social Networking, Email and Instant Messaging: Children sometimes forget that what they share or post can be forwarded just as instantly as it was received, setting themselves up as a potential target if they share private information. Some kids intentionally post or share intimate details of their lives because they believe it will help them gain popularity. This can leave them a prime target for a cyber bullying.

read part2

With all the ways they're potentially exposed to danger, should you just unplug and live off-grid? Next week we will share our tips and tricks to help keep your kids safe online. In the meantime, drop us a note on Facebook or email us at nerdchick@callnerds.com for help with your family's cyber situation.

photo by: cc511

Tuesday, May 29, 2012

Facebook's Timeline? Take control now

I've been dragging my heels about adopting Timeline, the Facebook profile introduced in September. I haven't wanted to accept that my comfy, familiar profile will soon be gone for good. But there's no delaying anymore: Facebook announced last week that "over the next few weeks, everyone will get Timeline."

Instead of waiting for Timeline to be sprung on you, I'd suggest that you jump in now and spend a few hours on www.facebook.com/about/timeline. Watch the tutorial video. Then click the "Get Timeline" button to get started, which I find preferable to logging in one day to a different layout.

Timeline makes sense. It aims to present your life in chronology, compiling your manual entries and status updates, threading them with photos and videos. Think of it as a huge digital photo album chronicling your life, with all the things you've posted to Facebook over the years. Your "News Feed" remains unchanged, so you can see your friends' status updates just as you're used to.

Timeline changes only the layout, not your privacy settings or options.

Once you switch to Timeline, you can't go back.

You'll have seven days to review what will be presented to your friends before it goes live -- unless you choose to have it go live sooner. During this time, you can fill out your timeline with important events, modify your entries and photos, and adjust settings on anything dredged up from your past that you don't want to make public. If you don't want your boss perusing the photos from your best friend's bachelorette party, you can hide them from your timeline or set their privacy settings to close friends only. Depending on how much you've shared on Facebook, this may be time consuming.

Instead of just having a profile picture, you can choose a "cover" image to set the theme for your profile page. It stretches across the top of your profile, and you can change it whenever you like.

Your Timeline appears below your cover, chronologically showing major events you've logged on your profile, photos, status updates and activities. You can jump to a specific year, or keep scrolling to see your Facebook life in one super-long, detailed page.

Expand a story by hovering over it and clicking on the star button in the upper right corner. Hide or delete it entirely by clicking on the pencil image. Add important events right where you want them on your Timeline, or insert additional status updates to explain photos or events that need context.

Apps linked to your account will show your recent activity, so the details of your last run, places you've visited, what you've watched on Neflix or listened to on Spotify will show up on your Timeline if you've linked them to your Facebook account. The same goes for game updates.

If scrolling through your whole Timeline seems daunting, use the "Activity Log" -- a quick preview page that lets you see everything you've posted to Facebook since you created your account.

You can control everything that is viewable on your Timeline, adding, removing, or hiding. Just don't work too hard trying to perfect your Timeline. Facebook will surely change again, just when you get used to the new version.

(Andrea Eldridge is CEO of Nerds on Call, which offers on-site computer and home theater set-up and repair. Based in Redding, Calif., it has locations in five states. Contact Eldridge at www.callnerds.com/andrea.)

(Distributed by Scripps Howard News Service, http://www.scrippsnews.com)

Wednesday, May 23, 2012

Use Facebook, Twitter & Pinterest to follow the candidates

Nerds On Call: Getting Political




From 24-hour news streams to Facebook rants about hot-button issues, the Internet allows so many voices to shout that it can feel like a lot of noise. Yet it also allows the candidates to present themselves and what they stand for, communicating with constituents in a way that is unparalleled. I searched out where to go to see what they have to say, not what CNN, MSNBC or Fox News wants me to hear.

The best place to start is at each candidate’s website: Use the candidate’s name followed by .com (not .gov as I anticipated). You don’t have to enter your email address if you don’t want updates; just click “Enter the Website” or “Continue.” Read updates from the campaign trail, choose to follow them via Facebook or Twitter and, if you’re inspired, you can make a donation or volunteer. Learn about their stances on topics that are important to you so you can make a more informed decision at the polls.

If you’re one of the more than 900 million people who regularly log on to Facebook, consider following your candidate of choice, or both if you’re undecided, by “liking” their page. You’ll get regular updates posted to your newsfeed and have the opportunity to join the debate among the more than 26 million following President Barack Obama or roughly 2 million following former Massachusetts Gov. Mitt Romney. You can even personally message the candidates — I’d love to hear if you get a reply!


YouTube allows the opposing camps to post videos describing where they stand on issues, motivating followers or bashing the other side’s position. You can also view ads if, like me, you use your DVR to skip them during your primetime TV watching.
Pinterest profiles are image-heavy and primarily focused on personal interest. For example, each candidate’s page maintains links to recipes. Romney’s page is run by his wife, Ann. This medium appears to be the candidate’s way to connect with constituents on a more day-to-day level, centering on family, personal lives and behind-the-scenes photos from the campaign trail.

When politics are involved, it’s difficult to tell fact from fiction when perusing the latest sound bites. Enter Politifact (www.politifact.com), a Pulitzer Prize-winning website run by the Tampa Bay Times. It claims to be your nonpartisan fact-checker when it comes to just about every public political statement out there. The “Truth-O-Meter” lets you browse by subject or truthfulness, from True to “Pants on Fire,” with links supporting their judgment of accuracy. The mobile application lets you track the progress of the campaign, even after it’s over, to see if the winner follows through on his promises once elected.

If you spend more time on your smartphone than your computer, Pulse (www.pulse.me, free) allows you to set up a custom reading list of RSS feeds, from news sites like Fox News or The Wall Street Journal, to your favorite blogs. Politico (www.politico.com, free) delivers late-breaking headlines, analysis and opinions about the 2012 elections to your mobile device. You can even download content to your phone, in case your connection’s sketchy.

Tuesday, May 15, 2012

4 Secrets Online Job Hunting

How To: Online Job Hunting




If you're one of the millions of Americans looking for work, the Internet can be a key resource, albeit a daunting one. Spend time searching through Monster.com online job listings, and you may even argue that the Internet is counter-productive to your job hunt. However, a discussion paper written in September 2011 for The Institute for the Study of Labor in Bonn, Germany, found that Internet job searching "reduces individual workers' unemployment durations by about 25 percent."

Here's how to use the Web to connect with the right people for your job hunt.  Ironically, the best time to prepare for looking for a job online is before you're unemployed. If you've established a connection with others in your field, or those in the field or company you wish you worked for, you won't be scrambling to find them when you need them. But don't despair -- it's never too late to (social) network your way to the connection that might hook you up with your next job.

BE Positive



First, regardless of the circumstances, never post negative comments about your past or present employer or co-workers. Words typed online stay there forever. You don't want to appear negative, catty or hard to work with to someone who may hold the key to your dream job.

BE Careful



Second, don't broadcast your newly unemployed status. It's much harder to get someone to connect with you when the only thing driving the connection is your desire for help. If you send out Facebook friend requests, be sure to include a personal message with why you'd like to connect -- something other than your hope that the person will help you find employment. If the cat is already out of the bag, try to present your situation in a positive light, such as highlighting the time you've been able to dedicate to perfecting a skill you feel makes you a great fit for their company.

BE Social



Determine those professional colleagues with whom you've bonded and add them to your social network through Facebook, Google Plus or Twitter. Touch base with these contacts frequently through "liking" their posts or commenting on them. If you stay on their radar, they're more likely to know who you are and think of you in a positive light when the time comes to ask for a recommendation.

While existing social networks are a good place to start, consider LinkedIn, a professional networking resource that allows you to stay connected with colleagues (past and present), others in your industry and personal contacts that may know helpful people in your field. It's free to establish a profile, but a monthly fee applies for some services, such as getting in touch with hiring managers through their network and access to professionals who provide advice related to your online job search.

LinkedIn allows you to create a resume-like profile listing your work experience and maintain a collection of personal recommendations. Take advantage of this. Offer to write recommendations for friends and colleagues, and ask them to reciprocate before you fall out of touch. Search your network for links to a company or industry to find out if, for example, your college roommate is connected to the head of sales at your dream company. This mutual contact may be your "foot in the door."

BE Specific



Finally, use the Internet to your advantage. Instead of sending a resume "to whom it may concern," search a company's website for a specific contact in the appropriate department. Try to connect with them personally in a friendly, non-aggressive manner. If the company has a RSS feed or a LinkedIn page, subscribe to it. This may let you see when people retire or change positions, giving you an inside link to possible online job openings.

Photo used by permission: Robert S. Donovan

Friday, April 27, 2012

Computer Repair: What to buy now that can save you later

Computer repair savings, what to buy now, and what you can pass on.


By: Andrea Eldridge CEO and co-founder of Nerds On Call, an on-site computer and laptop repair service company.

You don't have to buy the latest, top-of-the-line option every time you shop for technology. I know I risk being shunned by the nerd community for saying it, but there are times to splurge and times to save.

This doesn't apply to some people -- gamers, graphic designers, photographers and others -- with special requirements for their computers and gadgets. However, many computer users have a basic set of technology needs that can be met without shelling out a lot of money for the best of the best.

Surprisingly, you can shop for a deal on desktop or tower PCs. The parts are readily changeable from one tower to the next, so if something dies you can call a computer repair company to replace it without much difficulty. If you decide you need more RAM, it's an easy and relatively inexpensive process to upgrade. Limit your bargain shopping to a reputable computer manufacturer, such as Dell or HP, so you get a year's warranty. Because most hardware failure caused by poor craftsmanship occurs in the first year, this will ensure you aren't stuck with a dud.

Spend your desktop tower savings on getting the best monitor you can afford. Because it's the part of your system you'll stare at day in and day out, monitor size and quality will have a far greater impact on your computing enjoyment than a somewhat faster processor. Splurge on the biggest high-definition screen you can afford and fit in your space.

Before you buy, check out pros and cons on professional tech review sites such as CNet or PCWorld. User reviews from sites like Amazon and Newegg reveal problems that may arise after extended use.computer repair

Unfortunately, you can't cut corners when shopping for a laptop. Aim to get the best hardware you can afford.

Because a laptop's compact, internal parts -- such as fans and input ports -- are often specific to the machine, a laptop may require custom orders, in many cases direct from the manufacturer. This makes laptop computer repair more costly and the upgrades can be expensive too.

A laptop's portability makes it more likely to get banged around, so it's important to get high quality, durable materials. Pay attention to screen quality and buy as much RAM, processor speed and battery life you can. Upgrade now so you get as much life as possible from your machine.

Shopping for a laptop? Using the words "iPad" and "bargain" in the same sentence may seem like an oxymoron. But because a tablet is an entertainment device; you don't need the latest and greatest. Now that the third-generation iPad has been released, you can get an iPad2 for $100 less, and it's substantially the same. You may not notice the improved screen quality as much as that extra money in the bank.

Big-box retailers make their money on cables. That's why they're prominently displayed near the cash register: They're like fruity cocktails at a restaurant -- they're marked up several hundred times. But the truth is, there's negligible difference between a $5 cable purchased online from a site like monoprice.com, and a $50 cable you get off the shelf at Best Buy. Save your money.

[transcript]Buying the latest technology can be tough and expensive, especially when a new more advanced version seems to pop every day. Ken is with one of our resident nerds right now, and they'll tell us when to save and when to splurge on technology.

Ken: Thank you, Marianne. I'm standing by with Andrea of Nerds On Call. Good to see you again. How are you?

Andrea: Good. How about you?

Ken: I'm fantastic. I'm going to embarrass you for a second so get ready.

Andrea: Of course.

Ken: Can you step aside just for a second?

Andrea: Step aside?

Ken: Okay. Look how amazing this lady looks. She had a baby three months ago. Her daughter Isabelle is three months old today. She looks fantastic. You look awesome, Sugar.

Andrea: Thank you. Thank you.

Ken: All right. Okay. Now enough of that nonsense. All right. This is all about when to save and when to splurge. And people kind of don't know when to do that, especially when we're talking about these high tech gadgets.

Andrea: Absolutely. Yes. And everybody thinks you have to buy the top of the line. And you would expect me to tell you you have to buy top of the line. And I should probably give the little caveat, which is I know there are people with special circumstances.

Ken: Right.

Andrea: If you're an engineer, if you are a graphic designer, you're going to need some specific equipment.

Ken: Right.

Andrea: But this for the rest of us.

Ken: Okay.

Andrea: The rest of us that can get away with saving some money. When it comes to a desktop tower PC, you actually do not have to buy top of the line.

Ken: Really?

Andrea: You can save. The parts inside this are pretty interchangeable, so you can upgrade later if you need to. And if a piece dies, you can pull it out and replace it pretty easily because it's got so much space to work with. So save on your desktop. Just find the best bargain that you can for the money that you can spend. What you're going to want to spend your money on in this type of a setup is actually going to be on your monitor. Your monitor is going to be where you're going to notice everyday what you're looking at, size and clarity of image, so spend the money on your monitor. Save on your tower.

Ken: Okay.

Andrea: So that will be your save and your splurge. Now, when it comes to a laptop, that's actually not the case. With a laptop, it's an all-in-one unit. It's a little bit more expensive to fix, to upgrade later. You're going to want spend the money now. This is going to be your splurge item. Not to mention it's an all-inclusive unit, so your screen is all part of the same device. So you kind of need to make sure that you get something good from the beginning. And you are also going to be banging it around a little bit more. It's a laptop so it's in your bag. It's out traveling with you. So you want something that's durable and that's going to last you.

Ken: A lot of folks would think that the iPad would be a splurge item.

Andrea: You know, the reality is when it comes to tablets, nobody "needs" a tablet. I know. I know. I know it's hard to say.

Ken: Cody is not here, right? Cody is not here, is he? Okay. Cody, block your ears.

Andrea: For the most part, it's an entertainment device, so really, you don't want to spend for top of the line item. My recommendation with the iPad is actually, since they just came out with the third generation iPad, it's the perfect time to get an iPad 2.

Ken: Exactly.

Andrea: There is not a huge difference between the two versions right now for the basic user, if you're using it for entertainment. And you can actually, it's the only time you can save with an Apple device, is when they come out with a new one.

Ken: Exactly.

Andrea: So now is the time and save if you can. Just try and remember that it's an entertainment device and it's for fun.

Ken: Now, I would think that with your connecting cables, you would need to go high end to make sure that you don't interrupt your connection. You always have a nice strong connection. No?

Andrea: You would think that, but you know what I liken cables to are the fruity drinks of the technology industry. It's really where a lot of big-box retailers make their money. These cables cost, like, $2, but you buy them off the shelf at a big-box retailer and you're spending $20 to $50. They are the same, really. You don't need the gold plating. I promise you'll be OK.

Ken: All right. That's going to do it. We're going to send, put most of this information on GoodDaySacramento.com, link it to Show Info. Andrea, thank you so much. Good to see you, and you look fantastic.

Andrea: Thanks. Thank you.

Ken: Tell Baby Isabelle we said hello.

Andrea: Absolutely.

Ken: That's Nerds On Call. Marianne, back to you.

Marianne: Thanks. And if you need help from Nerds On Call, here is the phone number for them: (800) 919-NERD. They're just on the Carmichael/Sacramento line, 4315 Marconi Avenue.[/transcript]

Monday, April 9, 2012

A List of The Greatest And Friendliest Recycling Websites

how to recycle your computers and smart-phonesBy: Andrea Eldridge.

I have a lengthy list of things I should do but don't get around to, such as cleaning out the garage. A little monetary persuasion pushes me to action.

With the approach of Earth Day (April 22) and the fact that I really need to get on with reducing, reusing and recycling, I've found some technical solutions for going green that sometimes even make some greenbacks.




Recylebak




First stop is Recyclebank.com, website of a New York-based firm that awards points for recycling, participating in contests, watching videos with eco-friendly tips or taking surveys from sponsors such as the gift site Uncommon-Goods and cereal-maker Kashi.

Trade points for coupons, magazine subscriptions, even gift cards.

If your community participates, Recyclebank tallies the amount of recycled material in your area and divides the total points among all that community's recyclers. Recyclebank has more than 3 million members, and its rewards-for-recycling program operates in more than 300 communities among 31 U.S. states and the United Kingdom. Points won't expire as long as you're active at least once every 12 months.

Even better, you can donate your points to the school of your choice. Since 2007, Recyclebank has granted more than $350,000 to schools across the country.




Build My Tronics




My home has cabinets full of once-essential gadgets and gizmos now gathering dust. By Earth Day, I vow to turn over some of them to BuyMyTronics.com, a website that will buy back lightly used electronics. It has the largest list of eligible electronics I've found: cellphones, wireless aircards, MP3 players, cameras, e-book readers, GPS devices, even game consoles.

For example, it offers $3 for a Canon PowerShot A590 camera in average working condition or $119 for an iPad 16GB Wi-Fi in excellent condition, with the original box and charger.

Sure, I might make a couple more bucks on eBay, but the simplicity of three clicks and an offer will get the stuff off my shelf and into a postage-paid envelope. BuyMyTronics.com takes items in any condition and recycles stuff that's not salable. If your item isn't listed, request a custom quote.




Gazelle




Don't like BuyMyTronic's offer? Check out Gazelle.com (for Apple products and some smartphones), where that same iPad draws a quote of at least $145. Also compare prices for handheld electronics, smart-phones and laptops at YouRenew.com.




Zimride




You know you should carpool, but every Monday it's just you and Starbucks shelling out at the pump. Zimride.com promises to help you "sell" the extra seat in your Suburban to someone headed your way. Designed to help college and corporate communities share rides, the service also is popular with road trippers.

Drivers set the price for seats (typically $25 to $40 each, depending on destination) and communicate with would-be passengers through Facebook so that everyone can verify identities. Participants pay via PayPal.

John Zimmer and Logan Green started the service in 2007 at Cornell University and the University of California, Santa Barbara. Today, Zimride has partnered with more than 100 universities and companies. Those entities pay Zimride a fee to coordinate ridesharing. Users don't pay an additional service fee, at least for now.




GoLoco




If you can't find your route through Zimride, check out GoLoco.org. It sets the trip price at 50 cents a mile, dividing that cost among the driver and all passengers. GoLoco charges a 10 percent transaction fee when it coordinates the money transfer, but you have the flexibility to share a taxi or rental car, or add other costs (such as bridge tolls) to your trip so all fees are split evenly.

Wednesday, April 4, 2012

How Keep Teens Safe Behind The Wheel

Parents of teenage drivers inwardly struggle every time their child gets behind the wheel, hoping that their teen is "doing the right thing," refraining from speeding and not driving distractedly.

Statistics affirm that teens with involved parents are involved in fewer accidents and exhibit overall better driving. Driver's education provides them with the rules of the road, but it's not enough. Here some techno-tools to add to your arsenal.

Start the conversation about your safe-driving expectations early and check in with your teen on an ongoing basis. You'll probably receive some eye rolls, but remind them that the rules you set are intended to keep them safe. Arm yourself with safety articles, statistics and tools from Parents Are The Key. Consider its recommended graduated driver licensing approach that starts off relatively restrictive and allows more privileges over time as your teen gains driving skills.

AliveAt25  helps you find teen driving safety courses developed by the National Safety Council.

When encouraging your teen to refrain from speeding is not enough, SpeedBUMP may help. It allows parents to set realistic speed limits for different road types and sends an email or text message when their child exceeds the parameters. It has a distracted driving monitor that messages the parent should texting, Web browsing or emailing occur when the phone speed is over 10 mph. Parents can remotely enable phone tracking (using the phone's GPS) from their mobile phone or encrypted account.

We all know that driving while texting, surfing the Web and emailing is a big no-no. Luckily, there are a multitude of applications available for Android and BlackBerry phones that disable the phone while it's in motion, except for emergency calls. Make sure the one you choose works automatically so your teen doesn't "forget" to turn it on. It should provide you with feedback so you know it's working: an email or text message when it's disabled and a notification when a "violation" has occurred.

Most allow you to set an automated text reply, such as "I am driving right now; I'll get back with you shortly" while nothing appears on your child's phone. Some even have emergency tracking so you can find your child with the phone's GPS.

DriveSafe.ly  offers a free application for iPhone, Android and BlackBerry phones. It reads your text messages and emails aloud, hands-free, is Bluetooth compatible and has a customizable auto-responder. It'll read up to 50 words per message for free, or upgrade to Pro for $13.95/year to hear up to 500 words per message.

PhoneGuard's DriveSafe free application  for Android and BlackBerry disables your phone's keyboard when GPS tracking determines that the phone is traveling faster than 10 mph, includes custom text auto reply, and can notify the administrator if set speed parameters are not met. There is an iPhone version, but it just reminds you not to text — third-party iPhone apps can't block incoming texts or block the use of the device, so it's not likely to be as effective.

Once plugged in to your car's OBDII port (under your steering wheel), the Key2SafeDriving ( $70.95) can be paired with all of your phones to disable phone functionality while the car ignition is engaged, allowing only Bluetooth-enabled services and emergency calls. Incoming calls are routed to voice mail and texters receive an automated message that the user is driving. Tamperproof design sends a text message to the parent if the child tries to circumvent the device. Because it doesn't run off the phone's GPS, you'll save some battery life on your phone.

For some super high-tech ways to keep your teen safe while driving, check out www.njteendriving.com/technology. You'll find GPS devices for your car, alcohol Breathalyzers for your iPhone, even on-board video recorders. When it comes to keeping your teen safe on the road, technology is on your side.

If you're still trying to keep your college co-ed off the road, email us at nerdchick@callnerds.com for more tools to keep your teen driving safely.