Friday, April 27, 2012

Computer Repair: What to buy now that can save you later

Computer repair savings, what to buy now, and what you can pass on.


By: Andrea Eldridge CEO and co-founder of Nerds On Call, an on-site computer and laptop repair service company.

You don't have to buy the latest, top-of-the-line option every time you shop for technology. I know I risk being shunned by the nerd community for saying it, but there are times to splurge and times to save.

This doesn't apply to some people -- gamers, graphic designers, photographers and others -- with special requirements for their computers and gadgets. However, many computer users have a basic set of technology needs that can be met without shelling out a lot of money for the best of the best.

Surprisingly, you can shop for a deal on desktop or tower PCs. The parts are readily changeable from one tower to the next, so if something dies you can call a computer repair company to replace it without much difficulty. If you decide you need more RAM, it's an easy and relatively inexpensive process to upgrade. Limit your bargain shopping to a reputable computer manufacturer, such as Dell or HP, so you get a year's warranty. Because most hardware failure caused by poor craftsmanship occurs in the first year, this will ensure you aren't stuck with a dud.

Spend your desktop tower savings on getting the best monitor you can afford. Because it's the part of your system you'll stare at day in and day out, monitor size and quality will have a far greater impact on your computing enjoyment than a somewhat faster processor. Splurge on the biggest high-definition screen you can afford and fit in your space.

Before you buy, check out pros and cons on professional tech review sites such as CNet or PCWorld. User reviews from sites like Amazon and Newegg reveal problems that may arise after extended use.computer repair

Unfortunately, you can't cut corners when shopping for a laptop. Aim to get the best hardware you can afford.

Because a laptop's compact, internal parts -- such as fans and input ports -- are often specific to the machine, a laptop may require custom orders, in many cases direct from the manufacturer. This makes laptop computer repair more costly and the upgrades can be expensive too.

A laptop's portability makes it more likely to get banged around, so it's important to get high quality, durable materials. Pay attention to screen quality and buy as much RAM, processor speed and battery life you can. Upgrade now so you get as much life as possible from your machine.

Shopping for a laptop? Using the words "iPad" and "bargain" in the same sentence may seem like an oxymoron. But because a tablet is an entertainment device; you don't need the latest and greatest. Now that the third-generation iPad has been released, you can get an iPad2 for $100 less, and it's substantially the same. You may not notice the improved screen quality as much as that extra money in the bank.

Big-box retailers make their money on cables. That's why they're prominently displayed near the cash register: They're like fruity cocktails at a restaurant -- they're marked up several hundred times. But the truth is, there's negligible difference between a $5 cable purchased online from a site like monoprice.com, and a $50 cable you get off the shelf at Best Buy. Save your money.

[transcript]Buying the latest technology can be tough and expensive, especially when a new more advanced version seems to pop every day. Ken is with one of our resident nerds right now, and they'll tell us when to save and when to splurge on technology.

Ken: Thank you, Marianne. I'm standing by with Andrea of Nerds On Call. Good to see you again. How are you?

Andrea: Good. How about you?

Ken: I'm fantastic. I'm going to embarrass you for a second so get ready.

Andrea: Of course.

Ken: Can you step aside just for a second?

Andrea: Step aside?

Ken: Okay. Look how amazing this lady looks. She had a baby three months ago. Her daughter Isabelle is three months old today. She looks fantastic. You look awesome, Sugar.

Andrea: Thank you. Thank you.

Ken: All right. Okay. Now enough of that nonsense. All right. This is all about when to save and when to splurge. And people kind of don't know when to do that, especially when we're talking about these high tech gadgets.

Andrea: Absolutely. Yes. And everybody thinks you have to buy the top of the line. And you would expect me to tell you you have to buy top of the line. And I should probably give the little caveat, which is I know there are people with special circumstances.

Ken: Right.

Andrea: If you're an engineer, if you are a graphic designer, you're going to need some specific equipment.

Ken: Right.

Andrea: But this for the rest of us.

Ken: Okay.

Andrea: The rest of us that can get away with saving some money. When it comes to a desktop tower PC, you actually do not have to buy top of the line.

Ken: Really?

Andrea: You can save. The parts inside this are pretty interchangeable, so you can upgrade later if you need to. And if a piece dies, you can pull it out and replace it pretty easily because it's got so much space to work with. So save on your desktop. Just find the best bargain that you can for the money that you can spend. What you're going to want to spend your money on in this type of a setup is actually going to be on your monitor. Your monitor is going to be where you're going to notice everyday what you're looking at, size and clarity of image, so spend the money on your monitor. Save on your tower.

Ken: Okay.

Andrea: So that will be your save and your splurge. Now, when it comes to a laptop, that's actually not the case. With a laptop, it's an all-in-one unit. It's a little bit more expensive to fix, to upgrade later. You're going to want spend the money now. This is going to be your splurge item. Not to mention it's an all-inclusive unit, so your screen is all part of the same device. So you kind of need to make sure that you get something good from the beginning. And you are also going to be banging it around a little bit more. It's a laptop so it's in your bag. It's out traveling with you. So you want something that's durable and that's going to last you.

Ken: A lot of folks would think that the iPad would be a splurge item.

Andrea: You know, the reality is when it comes to tablets, nobody "needs" a tablet. I know. I know. I know it's hard to say.

Ken: Cody is not here, right? Cody is not here, is he? Okay. Cody, block your ears.

Andrea: For the most part, it's an entertainment device, so really, you don't want to spend for top of the line item. My recommendation with the iPad is actually, since they just came out with the third generation iPad, it's the perfect time to get an iPad 2.

Ken: Exactly.

Andrea: There is not a huge difference between the two versions right now for the basic user, if you're using it for entertainment. And you can actually, it's the only time you can save with an Apple device, is when they come out with a new one.

Ken: Exactly.

Andrea: So now is the time and save if you can. Just try and remember that it's an entertainment device and it's for fun.

Ken: Now, I would think that with your connecting cables, you would need to go high end to make sure that you don't interrupt your connection. You always have a nice strong connection. No?

Andrea: You would think that, but you know what I liken cables to are the fruity drinks of the technology industry. It's really where a lot of big-box retailers make their money. These cables cost, like, $2, but you buy them off the shelf at a big-box retailer and you're spending $20 to $50. They are the same, really. You don't need the gold plating. I promise you'll be OK.

Ken: All right. That's going to do it. We're going to send, put most of this information on GoodDaySacramento.com, link it to Show Info. Andrea, thank you so much. Good to see you, and you look fantastic.

Andrea: Thanks. Thank you.

Ken: Tell Baby Isabelle we said hello.

Andrea: Absolutely.

Ken: That's Nerds On Call. Marianne, back to you.

Marianne: Thanks. And if you need help from Nerds On Call, here is the phone number for them: (800) 919-NERD. They're just on the Carmichael/Sacramento line, 4315 Marconi Avenue.[/transcript]

Monday, April 9, 2012

A List of The Greatest And Friendliest Recycling Websites

how to recycle your computers and smart-phonesBy: Andrea Eldridge.

I have a lengthy list of things I should do but don't get around to, such as cleaning out the garage. A little monetary persuasion pushes me to action.

With the approach of Earth Day (April 22) and the fact that I really need to get on with reducing, reusing and recycling, I've found some technical solutions for going green that sometimes even make some greenbacks.




Recylebak




First stop is Recyclebank.com, website of a New York-based firm that awards points for recycling, participating in contests, watching videos with eco-friendly tips or taking surveys from sponsors such as the gift site Uncommon-Goods and cereal-maker Kashi.

Trade points for coupons, magazine subscriptions, even gift cards.

If your community participates, Recyclebank tallies the amount of recycled material in your area and divides the total points among all that community's recyclers. Recyclebank has more than 3 million members, and its rewards-for-recycling program operates in more than 300 communities among 31 U.S. states and the United Kingdom. Points won't expire as long as you're active at least once every 12 months.

Even better, you can donate your points to the school of your choice. Since 2007, Recyclebank has granted more than $350,000 to schools across the country.




Build My Tronics




My home has cabinets full of once-essential gadgets and gizmos now gathering dust. By Earth Day, I vow to turn over some of them to BuyMyTronics.com, a website that will buy back lightly used electronics. It has the largest list of eligible electronics I've found: cellphones, wireless aircards, MP3 players, cameras, e-book readers, GPS devices, even game consoles.

For example, it offers $3 for a Canon PowerShot A590 camera in average working condition or $119 for an iPad 16GB Wi-Fi in excellent condition, with the original box and charger.

Sure, I might make a couple more bucks on eBay, but the simplicity of three clicks and an offer will get the stuff off my shelf and into a postage-paid envelope. BuyMyTronics.com takes items in any condition and recycles stuff that's not salable. If your item isn't listed, request a custom quote.




Gazelle




Don't like BuyMyTronic's offer? Check out Gazelle.com (for Apple products and some smartphones), where that same iPad draws a quote of at least $145. Also compare prices for handheld electronics, smart-phones and laptops at YouRenew.com.




Zimride




You know you should carpool, but every Monday it's just you and Starbucks shelling out at the pump. Zimride.com promises to help you "sell" the extra seat in your Suburban to someone headed your way. Designed to help college and corporate communities share rides, the service also is popular with road trippers.

Drivers set the price for seats (typically $25 to $40 each, depending on destination) and communicate with would-be passengers through Facebook so that everyone can verify identities. Participants pay via PayPal.

John Zimmer and Logan Green started the service in 2007 at Cornell University and the University of California, Santa Barbara. Today, Zimride has partnered with more than 100 universities and companies. Those entities pay Zimride a fee to coordinate ridesharing. Users don't pay an additional service fee, at least for now.




GoLoco




If you can't find your route through Zimride, check out GoLoco.org. It sets the trip price at 50 cents a mile, dividing that cost among the driver and all passengers. GoLoco charges a 10 percent transaction fee when it coordinates the money transfer, but you have the flexibility to share a taxi or rental car, or add other costs (such as bridge tolls) to your trip so all fees are split evenly.

Wednesday, April 4, 2012

How Keep Teens Safe Behind The Wheel

Parents of teenage drivers inwardly struggle every time their child gets behind the wheel, hoping that their teen is "doing the right thing," refraining from speeding and not driving distractedly.

Statistics affirm that teens with involved parents are involved in fewer accidents and exhibit overall better driving. Driver's education provides them with the rules of the road, but it's not enough. Here some techno-tools to add to your arsenal.

Start the conversation about your safe-driving expectations early and check in with your teen on an ongoing basis. You'll probably receive some eye rolls, but remind them that the rules you set are intended to keep them safe. Arm yourself with safety articles, statistics and tools from Parents Are The Key. Consider its recommended graduated driver licensing approach that starts off relatively restrictive and allows more privileges over time as your teen gains driving skills.

AliveAt25  helps you find teen driving safety courses developed by the National Safety Council.

When encouraging your teen to refrain from speeding is not enough, SpeedBUMP may help. It allows parents to set realistic speed limits for different road types and sends an email or text message when their child exceeds the parameters. It has a distracted driving monitor that messages the parent should texting, Web browsing or emailing occur when the phone speed is over 10 mph. Parents can remotely enable phone tracking (using the phone's GPS) from their mobile phone or encrypted account.

We all know that driving while texting, surfing the Web and emailing is a big no-no. Luckily, there are a multitude of applications available for Android and BlackBerry phones that disable the phone while it's in motion, except for emergency calls. Make sure the one you choose works automatically so your teen doesn't "forget" to turn it on. It should provide you with feedback so you know it's working: an email or text message when it's disabled and a notification when a "violation" has occurred.

Most allow you to set an automated text reply, such as "I am driving right now; I'll get back with you shortly" while nothing appears on your child's phone. Some even have emergency tracking so you can find your child with the phone's GPS.

DriveSafe.ly  offers a free application for iPhone, Android and BlackBerry phones. It reads your text messages and emails aloud, hands-free, is Bluetooth compatible and has a customizable auto-responder. It'll read up to 50 words per message for free, or upgrade to Pro for $13.95/year to hear up to 500 words per message.

PhoneGuard's DriveSafe free application  for Android and BlackBerry disables your phone's keyboard when GPS tracking determines that the phone is traveling faster than 10 mph, includes custom text auto reply, and can notify the administrator if set speed parameters are not met. There is an iPhone version, but it just reminds you not to text — third-party iPhone apps can't block incoming texts or block the use of the device, so it's not likely to be as effective.

Once plugged in to your car's OBDII port (under your steering wheel), the Key2SafeDriving ( $70.95) can be paired with all of your phones to disable phone functionality while the car ignition is engaged, allowing only Bluetooth-enabled services and emergency calls. Incoming calls are routed to voice mail and texters receive an automated message that the user is driving. Tamperproof design sends a text message to the parent if the child tries to circumvent the device. Because it doesn't run off the phone's GPS, you'll save some battery life on your phone.

For some super high-tech ways to keep your teen safe while driving, check out www.njteendriving.com/technology. You'll find GPS devices for your car, alcohol Breathalyzers for your iPhone, even on-board video recorders. When it comes to keeping your teen safe on the road, technology is on your side.

If you're still trying to keep your college co-ed off the road, email us at nerdchick@callnerds.com for more tools to keep your teen driving safely.

 

Friday, March 30, 2012

Just Because It's An Apple, Doesn't Mean You Should Buy It.

To buy nor not to buy?


I didn't buy a 3rd generation iPad. There, I said it. Some people may suggest that it's time to strip me of my "nerd" credentials, particularly when I admit that I've been underwhelmed by all the "new" Apple gadgets to hit the market in the last year.

I intended to write about the great features of the new iPad and why it's worth shelling out upwards of $500 for one. Yet there's nothing particularly revolutionary about it. There's an improved display that, while certainly beautiful, is only noticeable to the average passerby if you're holding an iPad 3 next to an iPad 2.

The camera is improved, but you'll only notice it when holding an image taken with the new camera next to one taken with the older one. The processor is a bit faster. It's a bit heavier. Some people have suggested it might overheat, but there's no evidence yet to substantiate that claim.

Despite its lackluster details, Apple announced March 19 that it had sold 3 million new iPads since its launch three days before -- more than any previous iPad debut.

 

A similar story can be told about the iPhone 4S. With only a marginal change to the body style and most of the phone's improvements, stemming from a software update that was made available to owners of older iPhones, the 4S still broke all previous iPhone pre-order sales with more than 1 million sold in 24 hours.

What is it about Apple's product launches that compel people to stand in line for hours to be one of the first to own whatever shiny new thing they offer? Trust me: I've been there. I have iPhones, iPads and iPods, and I can sing the praises of all of them. The part I don't understand is why we are presented with a "new" version every year that isn't all that different from the last year's version, and more importantly, why we buy it.

 

Apple's handheld electronics dominate the industry. Attempts by competitors to steal tablet computer market share have been met with marginal enthusiasm. Do you know anyone who owns a Motorola Xoom? Me neither. The Android mobile operating system is running on more smartphones worldwide, but that's because so many phones utilize the Android OS. No single phone has sales figures to match the iPhone.

The truth is Apple makes some amazing handheld electronics. But this year I can't in good faith recommend that you upgrade. If you're considering getting an iPhone or iPad for the first time, the newest version is as good as ever. I just don't feel that it's substantially better than the prior year's model.

The silver lining is that bargain shoppers that don't feel compelled to get the very newest version can pick up last year's model at a discount. Apple retailers are selling the iPad 2 starting at $400, and you can get one on the resale market for even less. Many cellular service providers are offering the iPhone 4 for $100 or less with contract, compared to the 4S, which starts at $200. I would argue that the ceremonial markdown of last year's model is the only time you'll get a discount from Apple.

 

Wednesday, March 28, 2012

What Else Can A Google Search Do?

It's simple to Google, but it's not always easy to get it right. We've all been frustrated by typing something into the search bar, only to be bombarded with a bunch of junk: pages of search results, filled with Web links from questionable sources. Results that aren't what you were looking for.

Google is unquestionably the most popular search engine, with an estimated 900 million unique visitors every month, according to eBizMBA, which compiles website statistics. Its nearest competitor, Bing, gets an estimated 165 million unique visitors every month by comparison. It would be impossible to give tips for every search engine out there, so here's how to refine your Google searches:

First, use the advanced search option. Type in your question to get the preliminary results, then click the options button at the upper right part of the page (it looks like a cog) to select advanced search. Narrow down your results by adding words, excluding words or specifying an exact word or phrase. If you've performed the search before, you can show updates only within a certain time frame, so you're not looking at old information.

Once you've got your advanced search results, note that additional options appear in the menu on the left side of the screen, so you can modify results with additional conditions, such as sort-by-date versus relevance, or only sites with images.

Easy, but Advanced Google Operators: You can use a number of "operators" to achieve specific results. There are literally thousands of "operators" out there, so we are just going to show you a few simple ones. If you want to get really adventurous, you can combine most of these operators to come up with interesting search results.

If you want examples of these search queries, click on the links to see our sample searches.

  • Use Quotes: To search for an exact phrase, put it in quotes. If you're looking for a list of Dr. Seuss books, typing those words probably will generate results that include not only the books but websites about doctors and medical journals. By typing "Dr. Seuss" books, Google will return results with that exact phrase.



  • Exclude Words And Sites From Your Search: To exclude a word, write "minus" in front of it. Looking for information on ducks, but not mallards? Typing "ducks minus mallards" into the search parameter gets you closer to your goal.



  • Search For Synonymous: For synonymous terms, enter a search query in quotes "nerds" and Google will automatically include  synonyms in results.



  • Search With "Wild Cards": When you know only some of the words in a specific title or phrase, substitute an asterisk for the unknown. This wildcard search is great for finding out the title of song -- and how to spell it.



  • Find A Phone Number: Identify that random caller in a flash (assuming it's a landline) by typing the phone number into your search field. Or type in the area code and find out the city in which the call originated.


Additional tools can that will help you in every day life.

  • Google + Math: Run a mathematical equation in the Quick Calculator's search bar, using the addition, subtraction, multiplication and division symbols.



  • Search For Recipes: Trying a new recipe? With Google's Unit Converter, type in "2 cups equal how many ounces?" It will perform even that basic calculation (16). Or have it convert pounds into kilos, or Celsius into Fahrenheit, or convert length, volume and speed.



  • Search For Definitions: For "Dictionary," type in "define" plus the word in question. Interested in entertainment? To find out what movies are playing in a specific area or ZIP code, use the "movie" operator followed by a title; it will show all theater listings in the area.


Check out the menu on the left of your search results for specific Google search filters that can help you narrow results to News, Shopping, Recipes, Flights and more, each with tailored search filters to narrow your results.
And happy hunting!

 

Friday, March 9, 2012

Free Tax Prep Resources

the best free and cheap online tax prep websites are as follows. By: Andrea Eldridge

April will be here before you know it, and so will that mid-month deadline for filing your tax returns. If you haven't already tried electronic filing, give it a go. But with so many programs that offer roughly the same service, how's a tax e-filer to choose? I checked out some popular options so you wouldn't have to.
,
I'm not sure if it's intentional, but the pricing plans offered by some of the major tax preparation services -- TurboTax, H&R Block and FreeTax USA -- are confusing. Their home pages are emblazoned with the word "free," but that typically only refers to filing a basic federal 1040EZ form. Charges increase for filing additional federal and state forms. The programs offer different support structures based on the package.

I'll explain options for common needs.




The Budget do-it-yourself Tax Pro.




If you've filed your own taxes in the past and have a straightforward financial picture, FreeTax USA is an easy, inexpensive way to file electronically. The basic version is free and includes a tutorial as well as the ability to file individual deductions and print PDF copies of your returns. State filing is $9.95, and upgrading for an additional $5.95 allows you to amend your return later and get access to audit support if you need it.




The Confident But Cautious Tax Sites.




TurboTax and TaxACT Online will store prior-year returns which, depending on the package you choose, you can access for reminders of what you've deducted in the past. Each program offers a "Maximum Refund Pledge" to return your money if another preparer uses the same information and generates a larger refund. But, seriously, who's going to do their taxes twice just to check?

TurboTax is one of the largest names in online tax-preparation software. Unlike FreeTax USA, it allows phone access to tax professionals to help you through your filing if you hit a snag. Its professionals will even spot-check your return before you file. TurboTax packages range from "free" to $129.95 for the business edition. Most users will be well served by the $29.95 deluxe edition, plus $36.95 per state filing. The included audit support (via phone or online chat) is a comforting feature.

TaxAct Online offers many of the same perks as TurboTax, but only its audit support seems to be provided by a tax professional. The Ultimate Bundle ($17.95) includes a single state filing and phone, email and audit support. If you think you'll want access to a tax professional while you're working on your returns, stick with TurboTax.




The Nervous Newbie, Don't Worry These Tax Tips Are Easy.




Those filing online for the first time should consider H&R Block's $79.95 "Best of Both Worlds" option (state filing is an additional $34.95). It includes the premium version (good for the self-employed or owners of rental property) and a personalized review of your taxes done by an H&R Block tax professional. You're matched with a single tax professional for unlimited help and support instead of being sent to a general call-in service. If you're audited, H&R Block will provide you with legal representation, a benefit unmatched by other programs. If an error in representatives' calculations results in IRS penalties and/or interest, the company will foot the bill.
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Wednesday, March 7, 2012

How To Fix A Broken Wireless Network

how to make my computer connect to the internet By: Andrea Eldridge.

Once you have a wireless network set up in your home or office, it should work seamlessly… about 80% of the time. The remaining 20% will likely cause you to tear your hair out. Before you resign yourself to your Soduku book the next time you can’t get online, here are some basic tips to keep your wireless network fully operational.




If Your network was working fine yesterday and suddenly today you can’t get online.




Whether you set up your own network or hire a professional to do it for you, there will likely come a day when your internet connection drops and you are suddenly unable to get online. Knowing the steps to re-set your network can save you hours on hold with your internet provider’s tech support.

The First Thing You Should Do When Your Internet Stops Working:
1. Power off your computers, router and modem (you may have an all-in-one modem/router).
2. Check to make sure any and all cables are fully engaged.
3. Turn devices back on in the following order: modem, router, computer. Wait for each device
to completely turn on before turning on the next device. You will typically know this by the lights
stabilizing.




If A New Laptop Can't Connect To Your Network:




If "Aunt Betty’s"  laptop has a built-in wireless adapter, her system should be able to “find” your wireless network. In Windows 7 click the Start button and select “Control Panel,” then “Network and Internet”, then “Network and Sharing Center.” Choose “Connect to a Network” to show a list of available WiFi networks. Find the name you chose for your network. If her system is unable to locate any available networks, make sure that her WiFi card is enabled. There may be a button at the top left of her keyboard with a picture that looks like a beacon, or there may be a button on the laptop itself with this image on or near it. Pressing the button will turn on or off the WiFi adapter. Once the laptop “sees” available connections, click the “Connect” button next to your network. It will pop up a box requiring your network password (you DID set up that password, right?). Once you enter the right password, click the box that will allow her system to automatically connect going forward, and Betty should be surfing
the net in no time.




If Your Son/Daughter Broke The Internet!




Your teenager was “fixing” something to get his Xbox online and now nobody can connect. First, try the re-set steps listed above. If that doesn’t work, turn off the modem and router. There should be an Ethernet cable running between your modem and your router. Make sure that cable is plugged into the WAN port on your router, and that any computers that are hard wired to your router are connected via the other ports. Run back through the re-set steps, and if you still can’t get online, send your kid out to buy a wireless networking for dummies book and get studying.




If Everyone Else Is Surfing The Net Smoothly… Everyone But You.




If you’re getting a “Page Cannot Be Displayed” error, the problem may be with the website you’re trying to visit. Attempt to view a site you know exists and is reliable, like Google or Yahoo, to determine if the problem is with your system or with the website. If it’s your system, the first step in any computer troubleshooting is to shut down your computer and turn it back on and try again. Don’t just run through restart, fully shut down and reboot after waiting a few seconds. If you still can’t access the internet, run through the steps suggested above for getting Cousin Betty’s laptop online. Windows 7 also has a “Troubleshoot Problems” option under the “Network and Sharing Center” that can help reset your system’s network if all else fails.

Well, hopefully those DIY tips will fix the problem. If that doesn't work feel free to jump over to our Facebook Page and ask us for some more free advice.
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Photo By:Yasuhiko